eCommerce Coordinator

Job Description

Who We Are:
On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You'll Do:

The Senior Coordinator, eCommerce will be responsible for coordinating the digital creation of products, specifically relating to travel packages, tickets, and hospitality events while managing price updates, webpage changes, inventory, and other ticket-related items across multiple On Location properties, with a particular focus on our Combat Sports division.
As a member of the marketing team, the Senior Coordinator, eCommerce will focus on the development and overall management of the digital display and promotion of product offerings.

Additional responsibilities can include, but are not limited to, managing inventory, fundamental financial reporting, and content sourcing.

This position will collaborate with multiple teams across the company including Ticketing, Product, Fulfillment, Business Development, Event Production, Sales, and Finance to ensure product display expectations are met.

An eye for detail and creative writing abilities are crucial to the daily tasks of this position.

The Senior eCommerce Coordinator will also act in a support role for their team members to accomplish the overall needs and goals of the company.

This position will require extended hours on evenings and weekends as needed, especially during peak periods.

Product Management
• Build ticket and hospitality packages and publish to website
• Master backend systems to create and maintain products while meeting deadlines
• Manage products throughout event sales cycle
• Provide support to other teams as needed

Content Management
• Source content for use on website that matches brand style guide
• Ensure web pages are populated with correct information and content
• Edit and resize digital assets
• Collaborate with Marketing team to support campaigns and meet stakeholder expectations

Reporting
• Run inventory reports to support Product and Sales teams

You Have These:
• Bachelor's Degree in Digital Marketing, or equivalent marketing experience
• Minimum of 2+ years in the sports, travel and/or hospitality industry
• Minimum of 2 years of experience in eCommerce with the knowledge of sports, music, live entertainment, and/or hospitality industries is highly preferred.
• Excellent technical skills as it relates to Microsoft Office applications and the ability to quickly learn multiple software platforms.
• Excellent communication and interpersonal skills, including the ability to work in a team-based environment
• Strong multi-tasking and organizational skills with attention to detail
• Ability to move projects along and meet deadlines
• Basic understanding of entrepreneurial and business tactics that results in taking initiative to present new ideas, improve processes and identify gaps in the business.
• Ability to curate and edit imagery for website (Experience with Photoshop is a plus).

We'd Love If You Also Have These:
• Self-starter and ability to take on many tasks in a fast-paced environment
• Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills
• Continually striving for self-development and discovering better means of accomplishing both personal and professional goals
Our Core Vales:

As the leading experiences company in the world, we strive to be the most innovative and passionate - the best of the best.

We uphold these values in our quest for excellence:
• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us - always.
• Propel the power of diversity, in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude - treat others as you would want to be treated.

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-g47m37-18-216-230-107-42 in your application.