Electronic Arts Inc. is a global interactive entertainment software company with a clear vision for the future of gaming – connecting a billion people around the world to play. We want to amaze our players and continue leading the growth and transformation of our industry through the EA Player Network.
A division of EA IT, GDIS has an exciting vision that is centered on creating the Best Game Creator Experience in the industry. Our strategy focuses on making a Game Creation Experience platform for Game Developers, Artists and QA/Testers across EA, and built on the foundation of a Virtual Studio powered by the Cloud enabling game creators to develop Any Title, Any Time, Any Where. These capabilities will directly contribute to EA's business strategy focused on Live Services, Continuous Title Release/Delivery, and consumption of gaming through the Cloud and Subscription services.
What you will do
EA is looking for Sr. Manager, Software Engineering for the Monitoring and Analytics team. You will report to the Head of Infrastructure Engineering and oversee the architecture and engineering for EA's global systems and application telemetry, monitoring and reporting. You will help lead and champion EAIT's technology stack, which is focused on driving a large-scale machine data handling, processing and visualization of EA's infrastructure, applications and public cloud services. These tools are highly automated and built on a modern framework of opensource technologies. You will manage a highly responsive, flexible and scalable infrastructure to meet EA's needs.
The scope of responsibilities includes monitoring enterprise infrastructure across EA's data centers, studio and office locations, and an increasing foot print of infrastructure services running in the public cloud
o Partner and collaborate on product requirements with Product Management, Design, Reliability Engineering, Content Publishing, Quality Verification and Automation teams, and vendors
o Maintain a constant focus on service reliability and performance, maximizing up time, and optimizing away potential sources of degradation in Player UX
o Align indicators to meet evolving requirements of Live Service
o Work with technical leadership and other groups to determine, road map and provide the best technical strategy and engineering standards to promote our business direction
o Blend security best practice and original techniques to keep our systems available
o Comfortable working to a budget and managing suppliers
o Attract and motivate top engineering talent
o Create and foster a diverse development and sharing culture
o Maintain and foster a team that has strong professional growth
Skills and experience guidelines
10+ years leading global engineering teams, with an understanding of operational considerations for shipping product to thousands of users, including live service support considerations.
You have wide technical experience including an advanced understanding of patterns across: Full stack software development, time series data, Design System, and cloud services
Experience with Continuous Delivery, and Agile development, including blue/green deployments and devsecops
Among others, experience across back-end services like REST APIs, front-end build tools such as npm scripts and Angular, AWS, CI tooling
Understanding of common architectural and design patterns
Experience with Elastic and InfluxDB highly preferred
Expertise in optimizing efficient solutions
Attributes you'll have
Inspire change and is forward-looking, able to reduce challenges through effective leadership and communication
Team morale builder who positively inspires others
Delegate a group of individuals either through direct reporting or when needed
Lifelong learner and with a continuous improvement mindset
We would like it if you had experience with the following:
Managing 3rd party software development teams
Familiarity with networking technologies and test/simulation tools
Understanding of IT Operations conditions like alerting/alarming/messaging
Design Systems and an understanding of why they are important
SRE principles, experience with public cloud, P4(Perforce), Jira,GIT
Electronic Arts Inc. is a global leader in digital interactive entertainment. EA develops and delivers games, content and online services for Internet-connected consoles, mobile devices and personal computers.