Coordinator, Travel Services

Job Description

UTA seeks a highly organized and detail-oriented Travel Services Coordinator to oversee daily global business travel operations. The main responsibility is supporting individual (transient) travel needs-such as flights, hotels, and ground transportation-for employees and clients, while also occasionally supporting group and event travel. This role involves providing high-level, concierge-style assistance to everyone within the agency, regardless of department or office location. The ideal candidate has a proven history of contributing to operational excellence in an international company and consistently offers ideas for system and process improvements.
The salary range for this role is $70,500 to $80,000 commensurate with experience and skills.
What You Will Do
• Deliver prompt and exceptional travel booking services for air, hotel, rental car, and ground transportation, working closely with our travel agency partners.
• Assist employees with any travel inquiries, changes, cancellations, or issues that arise.
• Make sure all bookings follow the company's travel policies and guidelines.
• Review travel activity to ensure accuracy, policy adherence, and cost-effectiveness.
• Provide backup assistance to the Groups Associate, including managing room lists and travel logistics.
• Help keep travel documentation up to date.
• Track travel expenses and prepare basic reports for internal teams.
• Proactively identify and help set best practices for travel across the agency in collaboration with leadership.
• Provide employee training on travel policies, procedures, and technology.
• Use data, analytics, and direct feedback to suggest ways to improve service, pricing, and satisfaction.
• Guarantee superior client service and fast results for all departments and locations, recognizing the need for local solutions.
• Experience with online travel booking tools, corporate cards, and large group movements
• Use strong communication skills to promote change and highlight the value of the travel program.
• Support internal communications about travel tools, policies, and program changes.
• Stay up-to-date with travel industry trends, vendor updates, and new features of booking tools.
What You Will Need
• 2+ years' experience in corporate travel, travel operations, hospitality, or a related field.
• Bachelor's degree strongly preferred.
• Familiarity with travel booking platforms and tools (e.g., Spotnana, Concur, or similar).
• Excellent interpersonal and communication abilities for building relationships across a range of personalities and working effectively with people at all levels in a fast-paced environment.
• Proven team player with experience on cross-functional teams.
• Self-motivated, strategic, and results-driven, with a solid approach to problem-solving.
• Highly organized and committed to a strong work ethic.
• Knowledge of the entertainment industry is a plus.
• Experience delivering training programs and processes for travelers is desirable.
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What You Will Get
• The unique and exciting opportunity to work at one of a leading global entertainment companies
• Access to the tools, leadership, and resources you will need to create and drive a center of excellence
• The opportunity to do the best work of your career
• Work in an inclusive and diverse company culture
• Competitive programs to support your well-being
• Experience working in a collaborative environment with room to grow

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Jobcode: Reference SBJ-ve7707-216-73-216-222-42 in your application.