Analyst, Dcs Technical Operations

Job Description

Analyst, DCS Technical Operations

The Analyst within the Distribution & Content Services (DCS) Technical Operations team will provide day-to-day support of Client Operations, which consists of client onboards, profile updates as well as troubleshooting some of Sony Pictures Entertainment (SPE) applications as a subject matter expert. The Analyst may participate in projects as needed which will require analysis, documentation and management. The Analyst will also need to frequently use multiple reporting methods in the analysis of the business.

Responsibilities:
• Understand and interact with SPE Client Operations delivery system for updates and troubleshooting
• Create and maintain all online training materials and test new system functionality
• Collaborate with the Technical Operations team to create, edit and maintain processes and procedures in terms of each LOB's specific needs coupled with system use to fulfill those needs
• Perform analysis required to collaborate with IT to configure SPE systems
• Identify and implement process efficiencies, especially as they pertain to deployment of new functionality in DCS systems

Requirements:
• 1 year of experience within media and entertainment specifically for media files – archiving, digital delivery, encoding.
• 1 year of Business Analyst experience – documenting requirements, configuring systems
• 1 year of experience in data analytics – running reports, analyzing and presenting data
• Associates degree required; BA/BS degree preferred
• Attention to detail and strong organizational skills
• Strong knowledge of Microsoft Excel preferred (e.g., lookups, filtering, sorting, pivot tables)
• Knowledge of Features and Episodes digital delivery preferred
• Knowledge of 4K and IMF a plus

USA - The Culver Studios Office Bldg- CA08

Jobcode: Reference SBJ-rjw0yw-3-142-171-180-42 in your application.