Full Time Job

Resource Coordinator


Liverpool, United Kingdom 07-29-2022
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description
Why PlayStation?

Role: Resource Coordinator (Vendor and Resource Services)

Role Overview:

A career at PlayStation involves collaboration with some of the most talented people in the realm of interactive and digital entertainment. The PlayStation Studios QA team in Liverpool have an opportunity within their fast-paced team, supporting QA activities on the cutting edge of hardware and software experiences.

As part of the ''Vendor and Resource Services'' team, the nature of the work typically relates to supporting our 2 core service lines. 'Vendor Management' is concerned with the external partnerships that compliment and expand upon internal PlayStation Studios QA capabilities. 'Resource Support' relates to administration and data analysis of internal headcount that support the provision of PlayStation Studios QA services.

The Resource Coordinator role is primarily concerned with 'Resource Support' by providing data analysis of internal headcount, resource recruitment and allocation support, while also supporting 'Vendor Management' outsourcing activities as required. There is also some involvement and responsibility for assisting local team coordination activities and department projects that help the Vendor and Resource Services team maintain the excellent level of service associated with the PlayStation organisation.

Closing date for applicants will be Friday 12th August 2022

Cultural values:

All employees are expected to foster an environment consistent with Sony's values through communication, collaboration, inclusion, and innovation, influencing others to do the same.


Clarity and Energy | Listens | Communicates With Confidence | Shares | Keeps Everyone Informed


Creates | Flexible | Considers Alternatives | Curious | Takes Risks | Improves Status Quo | Explores


Builds Relationships | Values Others | Works Well As Part of Broader SIE Team | Belonging | Team Spirit


Sensitive | Encourages | Solicits Feedback | Contributes | Trust | Welcoming | Diversity

What you'll be doing:

Resource Coordination Activities
• Partner with In QA Support and advise Test Services on spacing capacity and resource location
• Organize and run weekly meetings with test teams reviewing resourcing and spacing (provide regional and global updates)
• Identify and monitor title resource and title workload requirements
• Gather, track, and report on titles being worked on by resource
• Provide recommendations and analysis for specific teams and titles (providing regional/global analytics and creating what-if scenarios)
• Design, create and maintain title planning/staffing models based on resourcing requirements
• Historical analysis for resource planning based on actuals, budget analysis on headcount/hours versus space (and other various data points)
• Internal global space and headcount usage – establishing metrics and monitoring, completing analysis, and providing recommendations for action
• Build and maintain title resource, title planning, and tracking tools (any excel, non-system based)
• Assist with staff performance meetings

Team Coordination
• Daily review of Vendor and Resource Services tasks
• Weekly review of Vendor and Resource Services projects
• Facilitate weekly internal Vendor and Resource meetings to capture updates and changes
• Provision training to secondments and/or new starters within Vendor and Resource Services
• Assisting department/individual projects
• Communication with various SIE departments, studios and PlayStation Studios QA counterparts worldwide
• Ownership and upkeep of regional/global Resource headcount data points via internal database
• Contributing to budget forecasts and updating team presentation slide by tracking and obtaining different data points

Vendor Payment Coordination Activities
• Approve vendor timecards daily according to the DSRs (Daily Status Reports), liaising with Test Leads, Test Managers and Vendors as required
• Creation of purchase requests for services received by PlayStation Studios
• Invoice audit and processing of payment across multiple systems monthly
• Confirmation of goods receipt for services received by PlayStation Studios
• Ensure purchase requisitions are approved through the chain
• Track all PO numbers raised and breakdown costs

Primary Interfaces
• PlayStation Studios QA Management and Test Teams
• PlayStation Studios In QA Support
• Business Systems and Services
• Talent Acquisition Team
• Vendors
• Finance

What we are looking for:
• Excellent analytical skills
• Extreme attention to detail and ability to perform data entry with a high degree of accuracy
• Strong Microsoft Office skills: Excel, Word, PowerPoint
• Strong communication skills/customer service mindset
• Ability to work within a team, both in person and virtually
• Positive attitude and ability to cope with changing environment
• Comfortable in working within deadlines and timelines
• Willingness to adapt and adopt new processes and functions
• BCS Specialist Certificate in Supplier Management or related proficiency desired
• Bachelor's degree or 2 years related to resource coordination and recruitment

• Discretionary bonus opportunity
• BUPA Private Medical Insurance
• Dental Scheme
• London Allowance (if applicable)
• 25 days holiday per year
• On site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers
• Free eye test and glasses voucher
• Cycle to work scheme
• Employee Assistance Programme
• Competitive Pension

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Jobcode: Reference SBJ-rvpj30-3-229-124-74-42 in your application.

Company Profile

Recognized as a global leader in interactive and digital entertainment, Sony Interactive Entertainment (SIE) is responsible for the PlayStation® brand and family of products and services.