Director, Workplace

Job Description

Director, Workplace (UCAN)

As part of the Global Enterprise Ops organization, the successful individual will play a key role in leading the regional workplace team with key offices in Los Angeles, Los Gatos, New York, Washington DC and Toronto. This team is focused on providing an efficiently run, safe, amazing, inspiring, consistent, experience for our colleagues & customers. This will encompass all our streaming, gaming, and (non-studio) production workplaces.

The main responsibility of the Workplace team is ensuring the smooth running of the daily operations and experience to provide best-in-class environments to drive the business forward. This team is focused on providing an efficient, safe, amazing, inspiring, consistent workplace experience for our colleagues & visitors. The successful candidate will be proactive and creative and will be encouraged to express new ideas on improving the overall workplace, ensuring that we are enhancing innovation, collaboration, and productivity.

Netflix offers a fast-paced and expanding operation with a variety of needs. We are looking for an ambitious person that can grow and lead a successful and efficient and high-performing Workplace team. The role requires a strategic and customer-focused individual with a crazy focus on excellence.

The role will report to the global VP of Enterprise Ops and be based in Los Angeles.

Responsibilities:
• Directly manage all workplace teams across UCAN who oversee all building operations, food & beverage, front of the house, shipping & receiving, events support, employee moves, and Environmental Health & Safety.
• Remain highly aligned with functional teams & leaders across space & occupancy, design & construction, real estate, and security to ensure we are constantly meeting the needs of the business and our stakeholders.
• Build, lead & mentor your team as they work through challenges and promote an environment that encourages them to continuously excel & improve.
• Drive a strategy across all aspects of Workplace to create consistency across the region and leverage our scale for procuring goods & services.
• Sourcing strategy for outsourced workplace services, including Janitorial, Logistics, F&B, Maintenance - leverage the subject-matter expertise of our vendors and drive accountability.
• As a member of the global Workplace leadership team, lead strategic initiatives to improve our global workplace excellence.
• Financial management of workplace costs (including people cost) to ensure Netflix money is being spent wisely.
• Collaborate & align with cross-functional partners such as Security, Talent, EHS, AV, Ntech Ops, Events, Security Operations and Systems to ensure we are constantly providing a frictionless, safe & secure workplace and responding to incidents that will occur 24/7.
• Develop and manage a strong communication strategy on all levels to ensure cohesive engagement across all sites.

Requirements:
• Proven leadership experience and crazy focus on excellence is a must.
• Expertise in operations management, including the development of workplace standards and sourcing strategies.
• Ability to think innovatively to create the best experience for our employees from a workplace services and operations perspective.
• 10+ years in a similar role, must include management of multiple corporate buildings and be inclusive of both facilities and leadership experience.
• Travel up to 25% as needed, including International. Regularly visiting all UCAN locations will be critical for this role.
Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $220,000 - $570,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Jobcode: Reference SBJ-g474oq-3-16-15-149-42 in your application.