Senior Player Engagement Lead

Job Description

Senior Player Engagement Lead

We are Electronic Arts' Marketing and Commercial Organization (MCO). Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touchpoints, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.

The Senior Player Engagement Lead is a crucial position within the Asia Creative Strategy team. You will report to the Head of Creative Strategy and Player Engagement. You will be part of a creative team of passionate, creative, and experienced specialists who inspire the world to play. We're located in Sydney, join us!

Responsibilities:
• Coordinate regular community team syncs across platforms to ensure that our overarching strategies are being performed
• Become the contact for global integrated comms teams activations including EA Play Live, Gamescom and capture events
• Oversee and consult with our community teams on our Go to Community plans for each region
• Lead our community-focused listening and feedback programs to provide the business with insights to help fuel strategic planning - identifying and understanding cultural insights
• Manage our escalation process and crisis management in relation to social media
• Your work will also involve looking at and evaluating opportunities for strategic growth in competitive gaming across Asia

Qualifications:
• At least 5 years of Community/Social/esports experience including mobile gaming or entertainment
• Bachelor's degree in Marketing, or Communications related
• Passion for gaming and great brands with an understanding of both the gaming and cultural nuances of Asia
• Experience developing marketing relationships and influencing senior partners including regional and global teams in English
• Understanding of competitive gaming with experience and/or a passion for eSports

Jobcode: Reference SBJ-rjqeo0-52-14-221-113-42 in your application.