Business Management Coordinator

Job Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Business Management Coordinator:
Electronic Arts:
Electronic Arts creates next-level entertainment experiences that inspire players and fans. We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. Amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, creativity thrives, new perspectives are invited, and ideas matter. We're a team where everyone makes play happen.
Fan Growth:
Fan Growth is responsible for helping fans engage deeper, stay longer, and have more fun. We build strong relationships with fans through targeted marketing and loyalty programming; we provide care to help fans get the most out of their games; and we partner across EA to optimize experiences in and around our games, ensuring effortless journeys that maximize value to our fans. We seek people who bring new ideas and perspectives to make Fan Growth a great place to be and be from.
Fan Growth Business Management:
You're the Business Management Coordinator. You're passionate about improving the processes necessary to keep our business operating smoothly. You pay attention to the details and work hard to keep things organized. You execute the vision created by Business Operations and Internal Comms and Experience to increase efficiency and complete work effectively.

Responsibilities:
• Business Operations Coordination
• Set up tools and processes to improve efficiency, reduce repetition, and streamline common tasks
• Collaborate with managers across the organization to keep resource allocation data up-to-date
• Create and update new roles in our financial system
• Partner with Business Operations teammates to define and create reports that will enable us to continuously improve
• Maintain important business operation reporting (planned vs. actual)
• Internal Comms and Experience Coordination
• Use tools and creative solutions to measure the effectiveness of our work
• Turn campaign stats into actionable summaries we can use to improve results
• Schedule and track internal comms campaigns
• Keep our email and Slack distros updated
• Organize monthly in-person events
Qualifications:
• Self-starter - you provide recommendations and take the lead without prompting.
• Curious - you know how and what to ask to make sure you understand the task at hand.
• Organizer - you're organized, resourceful, and always looking for ways to do things better and more efficiently.
• Team player - you collaborate well with others, know how to play your position, and bring out the best in others to win as a team.
• Reliable - you bring demonstrable experience in streamlining common business processes, preferably using AI or productivity tools.
• Intermediate knowledge of the tools we use every day:
• Airtable
• Anaplan
• Google Sheets, Docs, Slides, etc.
• Miro
• Slack
• Contact Monkey
• High degree of comfort with mathematics and reporting data
• Ability to create a work-back schedule and manage it to help teammates meet deadlines
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Jobcode: Reference SBJ-5b73w1-18-97-14-85-42 in your application.