Recruitment Manager, Localization Talent

Job Description

Job
Recruitment Manager, Localization Freelance Talent (EMEA)

Position Title

Recruitment Manager, Localization Freelance Talent (EMEA)

Position Summary

An outgoing, innovative recruiter and manager with understanding of the localization industry to lead a team of specialists on search campaigns for freelance translators and post-editors in the EMEA Regions. As the first point of contact for freelancers, the recruiting team acts as a brand ambassador of Deluxe Localization, shepherding them through the engagement and on-boarding process.

About the Team (Localization)

Localization is the process of translating and adapting content to specific geographical regions for consumption in local markets. Though many services make up the elements of the localization process including dubbing and subtitling, the goal of localization is to be authentic to the content being created, protecting the creative vision, specifically for a target market, no matter their language, culture, or location.

Deluxe is one of the world's leading localization providers to the entertainment industry. We provide clients and therefore end users with a worldwide service offering in over 80 languages for theatrical, home entertainment, broadcast TV and streaming services.

Main Duties

In this role, your primary focus will be to co-develop and execute recruiting and re-engagement campaigns for freelance translators in multiple languages within the EMEA regions. You will supervise the work of regional recruiters and work with a global talent acquisition team -- including other regional managers -- to efficiently and effectively maintain freelance translator pools to accommodate fluctuating work volumes. You will oversee and maintain all applicant data and assist in the on-boarding process, including resume screening, testing, contract execution and rate negotiations. You will supply pertinent data points to help track the effectiveness of the recruiting efforts and implementation.

As the EMEA manager, your recruiting team will focus on region-specific language campaigns but may also collaborate as needed with team members on other region campaigns. You will work cross-functionally with Project Coordination, Community Support, Linguistic Quality, Translator Resources and Translator Training teams to help position Deluxe as a preferred collaborator for the translator community. This position reports to the Director of Supplier Management, Localization.

Additional Responsibilities
• Manage talent acquisition team members in the EMEA regions and guide them on recruitment campaign efforts
• Maintain monthly, quarterly, and annual KPIs and data points to track team effectiveness and translator engagement.
• Build networks to tap into new talent pools and find qualified candidates
• Network through industry contacts, association memberships, trade groups and employees
• Aid marketing department and software developers in establishing a recognizable ''preferred vendor'' reputation to attract freelancers to register with us (passive recruitment efforts)
• Attend localization industry professional meetings and events as requested
• Maintain regular contact with possible future candidates
• Develop working relationships within university programs to aid in recruiting new talent
• Other responsibilities assigned as needed

Experience, Qualifications & Key Competencies
• Advanced degree/certificate in translation, localization, or equivalent industry experience
• Familiarity working with freelance talent
• Experience in subtitling localization preferred
• Familiarity in other localization arenas are a plus: captioning, audio description, gaming localization, etc.
• Excellent written and verbal English communication skills, knowledge of at least one EMEA language
• Experience managing remote teams
• Experience in working with multinational and multicultural teams, and cultures that extend beyond the corporate footprint
• Must be comfortable in a fast-paced environment, reacting quickly to escalations and able to handle high-volume communications from multiple sources
• Skilled problem-solver who thinks critically and creatively and is able to determine root cause of issues
• The ability to multitask and meet agreed upon deadlines
• The ability to manage complex projects
• Demonstrate collaborative spirit, be a great team player
• Demonstrate strong attention to detail and organization skills
• Demonstrate practical knowledge of Microsoft Office or Google Suite
• Human Resources experience is a plus but not required

Jobcode: Reference SBJ-rvoj2j-18-220-1-239-42 in your application.