Project Coordinator, New Projects

Job Description

Job
Project Coordinator, New Projects

Company

As the world's leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, AT&T and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,600 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com

Location: Perivale, London

Position Summary

Deluxe Localization is currently looking for a Localisation Project Coordinator that enjoys marketing, enriching, and enabling media distribution to all platforms and all consumers throughout the world. This role is critical for our operational success as coordinators are accountable for on-time delivery and decisions that affect the quality of complex subtitling projects.

Role and Responsibilities
• Set up, oversee and uphold the coordination of the end-to-end production lifecycle of subtitling projects in our proprietary cloud-based platform for localization services
• Accountable for on-time delivery of quality subtitling files strictly respecting the deadlines and the specifications set by Deluxe clients
• Manage customer changes to orders by negotiating deliverable due dates between internal departments, balancing internal capacity with external demands and expectations in a fast-paced environment
• Collect and keep track of all materials needed to begin work (i.e. scripts, videos)
• Perform incoming quality control of assets to ensure projects are workable
• Liaise with colleagues from worldwide production departments to determine adequate and efficient workflows
• Manage key names and phrases for projects, ensuring updates are applied across requested languages
• Liaise with Client Territories to create and/or approve translations where necessary and assist them when necessary
• Ensure that production teams and external freelance resources are clearly and accurately informed of all client requirements for each project and comply with the same
• Resolve technical flags and pending queries from internal production departments and external freelance resources
• Assist with coordination of redeliveries and rejections, identifying causes of redeliveries/rejections, completing Corrective Action Reports when applicable, and proposing solutions to meet KPI targets

Key Requirements
• Bachelor of Arts degree in Media, Communications or Translation (or equivalent), MA in Translation an advantage
• Proven experience in editorial, translation or project management
• Background in audio-visual translation or subtitling is an asset
• Extensive knowledge of managing complex localization processes is an advantage
• Previous experience on cloud-based platforms for localization services is an advantage
• Excellent command of English, other languages an advantage
• Excellent attention to detail and strong organizational skills
• Team player, detail-oriented, ability to multi-task and work under pressure of a deadline
• Good command of Microsoft Windows systems, Microsoft Office Suite, and Google G-Suite

Diversity Statement

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees.  Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.

Jobcode: Reference SBJ-roznq4-18-118-144-69-42 in your application.