Mastering & Fulfilment Operator

Job Description

Job
Mastering & Fulfilment Operator - Korea

Deluxe, a subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world's most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class solutions in post-production, distribution, asset and workflow management, and cloud-based technologies.

With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented individuals, developers, and industry veterans worldwide. For more information, please visit www.bydeluxe.com

Deluxe are seeking an enthusiastic Mastering & Fulfilment OperatorThis is responsible for conforming, transcoding, packaging, and final quality control of media assets for our wide range of theatrical, OTT and broadcast clients

Primary Responsibilities:
• Ensure that packages mastered playback correctly, in sync and to client requirements
• Responsible for ensuring high quality services are released on behalf of clients, as well as provide QC service for both long and short form content
• Perform all QC requirements including video and audio
• Perform transcoding and packaging as determined by client requirements
• Actively monitor project risks to foresee problems and proactively identify solutions to rectify
• Communicate and collaborate with management from other departments
• Develop and maintain strong relationships with clients and stakeholders
• Collaborate and cross-train team members when required
• Monitor performance and KPI's
• Analyse and monitor production workflows to identify problems and recommend solutions that will improve performance
• Provide simplified explanations of technical workflows, procedures and definitions
• Willing to travel as required. Domestic and Internationally
• Other related technical/administrative tasks
• English language skills is highly regard but not necessary

What you bring:

The ideal candidate will possess the following knowledge, experience, and skill-set:
• Previous experience in a media operations environment or similar role
• Demonstrated knowledge of major media software and hardware such as Adobe CC, Clipster & Transkoder
• Demonstrated ability to develop new procedures and processes
• Understanding of video codecs, formats, frame rates etc.
• Strong understanding of Mac, Linux and Windows operating systems
• Knowledge of basic command line operations
• VTR knowledge of current and redundant formats is favourable
• Ability to work well in a small team and independently
• Strong problem-solving skills
• Ability to remain calm under tight deadlines
• Basic level understanding of data management and workflows
• Ability to explain in depth technical solutions to clients
• Professionalism, confidentiality, and diplomacy

To apply, copy the application link into your browser to provide your written application. Please ensure you address the required criteria in your application.
Only successful applicants will be contacted.

Diversity Statement

Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression.

Jobcode: Reference SBJ-dy91yp-18-221-154-151-42 in your application.