Client Services Representative

Job Description

Company: Company 3
Position: Client Services Representative
Location: Hollywood, CA
Hours of Operation: 10:00am - 7:00pm PST (must be flexible depending on client needs)
*Pay Range: $18.00 - $20.00 USD hourly

Company 3's Client Services Team is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The ideal candidate must be able to multitask, communicate and prioritize effectively under pressure, and should possess a genuine interest in providing exceptional service in a fast-paced creative workplace.

MAIN DUTIES:

As a Client Services Representative, you will:
• Build excellent client relations by creating a warm and inviting working environment
• Set up daily coffee and breakfast set ups, restock communal snacks and beverages
• Maintain cleanliness and organization in kitchen and common areas
• Order supplies and miscellaneous goods while maintaining a budget
• Plan and execute weekly events such as in house client happy hours and mid-day treats
• Plan and execute celebrations for birthdays and holidays
• Oversee all steps of service during supervised sessions, including greeting clients, ordering meals, preparing food and beverages and ensuring that visitor and staff requests are fulfilled with the utmost professionalism
• Work with the larger Client Services team to plan and execute larger annual parties
• Order client gifts, handle reservations for client dinners
• Prepare Welcome Baskets for new clients
• Work directly with Operations to optimize efficiency within the department
• Run errands as needed
• Cover the Front Desk team
• Perform other duties as assigned by management

WHAT YOU BRING:
• Previous restaurant or hospitality experience preferred.
• Strong understanding of both service and hospitality.
• Ability to anticipate needs and shift priorities in a fast-paced, high-stakes environment; adaptability; acute attention to detail.
• Flexible hours (late nights and weekends; holidays).
• Self- starter with an artistic eye and exceptional interpersonal skills.
• Excellent judgment and discretion; ability to maintain polished and mature demeanor while attending to VIP clients.
• Ability to listen, communicate well, and make connections.

DESIRED CHARACTERISTICS:
• Prior experience making espresso drinks.
• Demonstrated interest in film & television.

Jobcode: Reference SBJ-rzv2qn-3-135-207-129-42 in your application.