Client Services Representative

Job Description

Company: Company 3
Position: Client Services Representative
Location: Hollywood, CA
*Pay Range: $18.00 USD hourly

The Client Services Representative is a part of Company 3's Client Services Team and is driven by a commitment to maintain its reputation at the forefront of the industry by providing the most gracious and savvy hospitality possible. The client service team is responsible for attending to client and artist's needs such as preparing coffee, serving drinks and ordering and serving meals. In addition, they maintain the cleanliness of the kitchen area and ensure it is fully stocked. As well as, covering for the front desk and assisting operations as needed.

MAIN DUTIES:
The Client Services Representative oversees all steps of service during supervised sessions, including greeting clients, ordering meals, preparing food and beverages and ensuring that visitor and staff requests are fulfilled with the utmost professionalism. They will build excellent client relations by creating a warm and inviting working environment, set up daily coffee and breakfast set ups, restock communal snacks and beverages, and plan and execute weekly events and celebrations for birthdays and holidays. Additional duties include:
• Work with the larger Client Services team to plan and execute larger annual parties
• Order client gifts, handle reservations for client dinners
• Work directly with Operations to optimize efficiency within the department
• Maintain cleanliness and organization in kitchen and common area
• Order supplies and miscellaneous goods while maintaining a budget
• Run errands for the kitchen, clients and other staff as needed
• Cover the Front Desk team
• Perform other duties as assigned by management

WHAT YOU BRING:
The ideal candidate will have prior restaurant or hospitality experience with a strong understanding of both service and hospitality. They must be able to anticipate needs and shift priorities in a fast-paced, high-stakes environment, be adaptable, and have acute attention to detail. They will be a self- starter with an artistic eye, have exceptional interpersonal skills, as well has have excellent judgment and discretion; ability to maintain polished and mature demeanor while servicing VIP clients. Additional desired skills include:
• Flexible availability (late nights, weekends, holidays as needed)
• Ability to listen, communicate well, and make connections
• Problem-solving skills, good communication and interpersonal skills, and a great team player
• A professional level English language skill, i.e., written, and verbal
• Being able to anticipate client and artist's needs 
• Ability to multi-task, prioritize, take criticism, and work under high pressure.
• Prior experience with espresso machine 
• Has a creative eye and thinks outside of the box 
• Interest in film

Jobcode: Reference SBJ-gwwv3y-3-16-69-143-42 in your application.