Systems Project Manager

Job Description

About the Job
Sony Pictures Imageworks Canada seeks a qualified candidate to join its Systems Engineering department as the Project Manager. Systems is responsible for first, second and third level support of 1,000+ users in a dynamic, high-performance production environment.

Reporting to the Head of Systems Engineering.

Responsibilities
• Responsible for the management and daily operations of a heterogeneous technical computing environment.

• Formulation and implementation of system policies in compliance with directives from senior management including the Head of Systems Engineering

• Oversee and coordinate the daily project activities of the Unix, Mac & Windows systems administration, Helpdesk administrators, Network Operations Center administrators and other various systems engineers; including trouble ticket management, escalations from Helpdesk, Desktop support teams and project management.

• Participate in managerial activities; including performance appraisals, scheduling and hiring.

• Facilitate guidance and technical assistance to all Unix, Mac, Windows, Network and NOC administrators/engineers in the Systems Administration and User Support group.

• Report on SLA compliance and other key IT performance metrics to senior management.

• Develop and implement standards, procedures, and processes for the Systems Administration and User Support group.

• Collaborate with other teams on other all system and end user project matters.

• Run the daily engineering scrums.

Distinguishing Characteristics

The successful candidate possesses:
• Exceptional communication skills, both verbal and written, including the ability to effectively communicate in a wide variety of contexts.

• Strong interpersonal skills, and the ability to perform as an individual and on a team.

• Detail oriented with the ability to manage and prioritize a wide variety of tasks for individuals working as a distributed team.

• Proven leadership and technical skills in a sophisticated IT infrastructure organization.

• Extensive experience with heterogeneous operating systems and computing/networking environments: Linux, Windows XP, Mac OS.

• Experience implementing project management best practices and fundamentals.

• Experience with project management software.

Requirements
• 7+ years of Systems Engineering & Administration experience at a large-scale UNIX site.

• 5+ years of managerial experience in an information technology production environment.

• 2+ with LAN/WAN technologies.

• A degree in Computer Science or a related field is desirable.

• Experience with the following operating systems: Linux, Windows, Mac OS X.

• Experience managing large-scale projects.

• Proven experience with appropriate programming languages and shells.

• Familiarity with the CG feature animation and visual effects industry.

To apply, please send resume and CV to: [[EMAIL]]

Jobcode: Reference SBJ-gwpboj-18-188-168-28-42 in your application.