Specialist - Total Rewards

Job Description

Your New Role…
W arner Bros. Discovery is searching for a People & Culture (P&C)
Operations Specialist to join the Global Business Services (GBS)
organization . This position is responsible for successful delivery of benefits administration through the People & Culture Operations team , utilizing excellent customer services skills and subject matter expertise to deliver benefits processes and programs . This role is an experienced benefits professional who is comfortable working in a fast-paced and challenging international environment .

Your Role Accountabilities…
• Provide administrative support across a range of benefits programs and processes
• Partner closely with the Payroll team, to ensure successful delivery of employee benefits programs
• Receive, investigate and respond to escalated employee queries relating to benefits policies and procedures
• Create reports and provide information on employee benefits as requested , primary to third party vendors
• Identify continuous improvement opportunities across benefits processes
• Ensure processes achieve full compliance with policy and control environment including data privacy and SOX
• Audit administration systems to ensure correct information has been input and processed
• Process data correction requests from field or as a result of internal audits
• Respond to ServiceNow (SNOW) tickets within appropriate Service Level Agreements set forth by department
• Assist
other benefits administration team members with workload when extra support is needed
• Assists in training new team member s
• Focus on ongoing process improvements
• Performs other related duties as assigned

Qualifications & Experience…
• Experience: Minimum 2 years human resources/b enefits administrati on
or related experience required , preferably from a global environment . Must be able to maintain confidentiality and use confidential information appropriately.
• Education: High School diploma or equivalent experience in related field required .
• Language Requirements: Must be fluent in English
• Technical Skills: Strong familiarity with HR and benefits systems, particularly Workday , Service Now and Benify . Strong skills required with Outlook, Excel, Word and PowerPoint.
• Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.
• Process Management: Skilled in process improvements and problem solving , taking initiative to own work projects/tasks . Ability to manage ad hoc high volume activities in a fast-paced environment independently .
• Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail .
• Communication: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English . Must have flexible and adaptable attitude to cope with fast changing and complex environment

If you're a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at recruitadmin@wbd.com.

Jobcode: Reference SBJ-d8eow9-18-119-133-228-42 in your application.