Sales & Marketing Insights Coordinator

Job Description

An opportunity has arisen for a data-driven, analytically led individual to join the Trade Marketing team here at Warner Bros. Studio Tour London.
As Sales & Marketing Insights Coordinator you will support the planning, execution and performance tracking of ticket sales across Trade, Consumer, and Education. You will play a key role in coordinating ticketing operations, analysing sales trends, and support both trade and marketing to drive revenue and enhance business performance.
This role will be based at Warner Bros. Studio Tour London, supporting the Trade and Marketing teams both in the UK and Worldwide.

Role Responsibilities
• Support annual ticketing operations for the Trade and Marketing Team, managing the annual ticket on-sale project, ensuring timely release of Trade, Consumer, and Education tickets.
• Work closely with technical teams to optimise processes and implement future projects to support revenue growth.
• Analyse sales performance and booking trends, producing dashboards and reports to deliver actionable insights and data-driven recommendations.
• Conduct market research and forecasting, providing strategic input on visitor behaviour, revenue opportunities, and new project viability.
• Review Trade partner performance, creating bespoke reports to identify sale trends and making recommendations to support account management and operational tasks.
• Collaborate across internal teams and external partners, building strong relationships to align on business objectives and deliver exceptional service.

Core Skills
• Intermediate to Advanced knowledge in Excel, Power BI, or similar tools for data analysis and dashboard creation
• Able to interpret sales and marketing data to identify trends and opportunities and provide actionable insights
• Strong attention to detail in reporting and performance tracking
• Strong organisational skills, able to manage multiple tasks and deadlines
• Knowledge of Galaxy tickets sales system (preferred)
• Excellent written, verbal communication and interpersonal skills, with the ability to present information and solutions to a range of audiences
• Able to adapt quickly to changing business priorities and requirements
• GCSE Maths and English, grade C or above, or equivalent

Additional Information
On June 9, 2025, Warner Bros. Discovery announced plans to separate into two publicly traded companies, Warner Bros. and Discovery Global, with an expected completion in mid-2026. For more details, including leadership appointments and information on individual brands, please visit our newsroom here.
Although you will be hired by Warner Bros. Discovery, upon the planned separation in 2026, your employment likely will transition to Warner Bros. During this period of transformation, you'll have an exciting opportunity to lay the foundation at one of the world's premier entertainment brands.
Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-wp8o2j-216-73-216-31-42 in your application.