Director, Change Strategy and Engagement

Job Description

Director, Change Strategy and Engagement (Change Management for Media Tech & Ops)

Based in Atlanta and reporting to the VP, Business Strategy & Operations, we are seeking a dynamic Director, Change Strategy and Engagement to lead global initiatives for our MT&O Organization that enable transformation, strengthen culture, and ensure clear communication through times of change. This role partners with senior leaders across the business to design and deliver strategies that engage employees, drive alignment, and accelerate adoption of business-critical initiatives.
The Director will lead a small team, oversee communications and change enablement programs, and play a critical role in shaping how we inform, inspire, and equip our workforce through periods of transition.
Your Role Accountabilities:
• Lead change planning for MT&O wide initiatives, ensuring alignment with business goals and leadership priorities.
• Develop stakeholder engagement strategies and impact assessments.
• Drive adoption and readiness through structured change frameworks and storytelling.
Create strategic messaging aligned wit h leadership and building out clear communication plan s with a regular cadence of inform ing our teams.
• Build executive communication toolkits, FAQs, and playbooks to ensure consistency.
• Oversee development of content (written, visual, and digital) that informs and inspires our teams within MT&O. Manage our main internal SharePoint site and enhance that site as a central communication platform/hub.
• Partner with P&C teams on large scale organizational changes, creating playbooks and communications plans to ensure smooth transitions.
• Activate and scale engagement programs (e.g., Culture Clubs, leadership forums).
• Design and distribute resources that empower managers to lead through change.
• Develop SOPs, process playbooks, and enablement toolkits to strengthen adoption.
• Lead change readiness and adoption measurement through surveys, KPIs, and listening channels.
• Use data and insights to influence leaders and refine strategies.
• Provide oversight and governance for key change initiatives, ensuring timelines, dependencies, and cross-functional alignment.
• Serve as an escalation point for program risks and roadblocks.

Qualifications & Experiences:
10+ years of experience in business operations, change management, or corporate communications, with at least 3 years in a leadership role.
Experience in Organizational Change Management within a professional services firm preferred.
Experience working in Media, Telecommunications or Tech nology preferred.
Strong background in organizational change, business transformation, communications, and engagement.
Proven track record influencing and advising executive leaders through data and insights.
Exceptional written, visual, and verbal communication skills.
Experience leading teams and scaling programs in global, complex organizations.
Certification in Change Management (e.g., Prosci , ACMP) preferred.

Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Jobcode: Reference SBJ-5b9moz-216-73-216-0-42 in your application.