HR Operations Specialist

Job Description

Job Description
As an HR Operations Specialist you will be a vital part of the HR team, providing high quality administration and support to the business, in the UK, EU and the US. This is a fantastic opportunity to join an employee engagement focussed Human Resources Team and build on your skills within a fun and supportive environment.
This role is perfect for someone who thrives in a creative, ever-changing environment and enjoys being the backbone of smooth people operations-supporting all activities in the employee lifecycle – from EU payroll and HR admin to team engagement and employee support.
HR Administration & Compliance
• Own all aspects of the employee lifecycle: onboarding, offboarding, evolution and development changes and associated documentation.
• Maintain accurate, up-to-date records across all HR and company systems and personnel files.
• Prepare contracts, letters and reports with a focus on effective communication and attention to detail, supporting both new hires and existing employees.
• Produce HR metrics and reports to support leadership decision-making.
• Proactively identify opportunities to improve HR processes and ways of working, bringing fresh ideas that streamline systems, enhance employee experience, or drive smarter collaboration.
EU Hubs Payroll & Support
• Administer the global payroll provider's platform and collaborate closely with the HRBP to ensure accurate data management, alignment on HR processes, and a seamless employee experience.
• Be the main liaison between Ubisoft and the payroll provider, handling all communication, issue resolution, and ensuring service quality and compliance.
• Manage day-to-day HR operations for a geographically dispersed group of team members.
Advice & Guidance
• Provide first-line support to managers and employees on HR policies, leave, benefits help and general queries
• Assist with employee relations queries and escalating to the HRBP escalating when needed
• Support HRBPs with the performance management and probation review processes.
• Maintain confidentiality and trust across all HR touchpoints.
Culture & Engagement
• Working with the wider HR team, plan and deliver staff engagement activities and company events in line with key results requirements.
• Coordinate onboarding experiences that introduce new hires to our culture and ways of working.
• Collaborate on wellbeing and inclusion initiatives.
Qualifications
What you'll need:
• Experience in a similar HR role or CIPD L3.
• Five GCSEs grades 4/C or above (or equivalent).
• Excellent communication skills.
• Experience of payroll and working globally.
• High level of accuracy and attention to detail.
• Strong time management and organisation skills.
• Ability to work effectively within a team.
• Confidence to use your initiative.
• A hands-on attitude and willingness to assist with varied responsibilities within the HR team.

Jobcode: Reference SBJ-z33651-18-97-9-174-42 in your application.