Fulfillment Associate

Job Description

JOB DESCRIPTION – FULFILLMENT ASSOCIATE

Location: North York, ON (On-site)

Division: Ticketmaster Canada

Line Manager: Manager, Client Support and Fulfillment

Contract Terms: Fixed-term (Apr. to Aug. - 5 months), Full-time, 37.5 hours per week.

THE TEAM

We're fans who help fans everywhere access the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favorite artists, teams, and shows, and we continue to shape innovation every day. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want you on our team.

THE JOB

The Fulfillment team is growing, ahead of the busy Festival season upcoming! The team works in an open-office setting, with seated stations where you will be responsible for fulfilling festival orders. Ensuring a steady pace and accuracy for every order to meet deadlines. The work atmosphere is a fun and friendly team culture.

WHAT YOU WILL BE DOING
• Preparing wristbands and tickets for activation.
• Ensuring close attention to detail while reading order details, and matching appropriate number of tickets and/or wristbands.
• Adding proper inserts and/or merchandise into each envelope/package to be shipped out.
• Working effectively with your team to meet deadlines.
• Maintain fulfillment area as instructed. Daily clean-up, unused inventory is accurate and stored accordingly (no heavy lifting required!).
• Supporting other projects/tasks as assigned.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
• Ability to sit for extended periods of time.
• Comfortability with repetitive tasks, in seated position.
• Must maintain a steady pace while staying detail oriented.
• Commitment to following packaging instructions per project (as directed by manager), to ensure client, fan and quality needs are met.
• Must be able to work full-time, schedule is Monday to Friday, from 9am to 5pm.
• Must be able to clear criminal record check.
• If you enjoy working with music, you are encouraged to listen to music via headphones!

YOU (BEHAVIOURAL SKILLS)
• You have strong attention to detail and are we organized.
• You are motivated/a self-starter with the ability to work in a busy, high-pressure environment.
• Great communication and interpersonal skills, including verbal, written, and listening.
• Good manual dexterity and ability to complete repetitive tasks/movement.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email accessibilitycanada@ticketmaster.ca. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.

Jobcode: Reference SBJ-dy9qyp-216-73-216-171-42 in your application.