Receptionist

Job Description

Together, we are building a sustainable future for local news.
The Receptionist serves as the first point of contact for our media station, providing a professional and welcoming environment for all visitors, callers, and employees. This role manages front desk operations, handles a high volume of calls, greets guests, and performs a range of administrative duties to support smooth daily workflow in a fast-paced media environment. This is a part-time, temporary position.

Responsibilities:
• Greet and welcome visitors, guests and clients warmly and professionally.
• Answer, screen, and route incoming phone calls using a multi-line phone system.
• Manage visitor check-ins and maintain security protocols for guests entering the premises.
• Listen and transcribe viewer comments, concerns and feedback and route to appropriate individuals. Guide viewers through navigation to find desired content on various KTVB platforms.
• Provide information and answer general questions about programming, reception and upcoming events.
• Handle incoming and outgoing mail, packages, and deliveries efficiently.
• Maintain a clean, organized, and well-stocked reception area.
• Perform general clerical duties, including data entry, filing and photocopying.
• Support internal communication and assist with event coordination as needed.
• Assist with light administrative tasks for various departments when required.
• Gather information on community events and contribute to community event tracker.
Requirements:
• Experience as a receptionist or in a similar administrative role preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Proficiency with office software (MS Office Suite) and phone systems.
• Ability to multitask and manage time effectively in a dynamic environment.
• Professional appearance and demeanor, with a customer-service-oriented attitude.
• High school diploma or equivalent; additional education or training in office management is a plus.
Preferred Attributes:
• Familiarity with media/broadcasting industry terminology and workflow is advantageous.
• Ability to handle confidential information with discretion.
• Friendly and approachable personality to represent the media station positively.
Benefits:
TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.
Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.
Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.
* Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

Jobcode: Reference SBJ-128vxx-216-73-216-18-42 in your application.