Full Time Job

Media Distribution Specialist

Smithsonian Channel

New York, NY 6 days ago
Apply @ Employer
  • Paid
  • Full Time
  • Entry (0-2 years) Experience
Job Description

Position Overview

The Media Coordinator Distribution and Operations work as the liaison between Smithsonian Channel and internal facility, fulfilling purchase orders for video, audio, file processing, and manufacture on-premise and in the public cloud. This position ensures that all client needs are met, to the fullest satisfaction, utilizing the most efficient and cost-effective methods. The Coordinator, Distribution and Operations, create all digital file-based deliverables, is responsible for QC and delivery.

Primary Responsibilities
• Provide customer service to clients including cable networks, international broadcasters, syndication and streaming companies
• Generate internal work orders that direct the activity of technical, scheduling, library, shipping and billing staff members
• High volume digital file creation via transcode, auto QC initiation and review, and file delivery via multiple platforms
• Reconciliation of purchase orders, services and rates
• Manage complex data spreadsheets and systems
• Work with internal and external clients for end-to-end order fulfillment
• Responsible for generating internal work orders, writing and processing external Purchase Orders
• Follow through to ensure all production obstacles are overcome and that MPD's goals and requirements are met
• Communicate and collaborate with internal departments and Smithsonian Channel
• Creatively resolve technical and resource issues
• Research source materials
• Provide budgets and potential delivery information to legal and sales
• Metadata research and delivery to customers, in their specified formats
• Organizing material for deliverables with our vendors
• Escalation of any delays to manager in a timely manner


The ideal candidate will possess the following knowledge, experience, and talents:
• A passion for media and entertainment is a must
• Experience in the media & entertainment industry relating to one or more of the following areas - metadata management, digital video and .audio, asset management systems/platforms, multimedia formats, international distribution and/or syndication
• 1+ years of experience with customer service, content management practices, video/audio formats, and standards
• Knowledge of production and media supply chain's workflows and best practices
• Excellent teamwork, written and verbal communication skills
• Excellent time management skills, with the ability to prioritize and multi-task under shifting deadlines within a fast-paced environment
• Self-motivated, team player who is results-oriented
• Willingness to learn fundamental elements of cloud-based concepts
• Bi-lingual is desirable but not required
• Willingness to learn fundamental elements of cloud-based concepts

FUNCTION: Marketing/Promotions
Company Profile
Smithsonian Channel

ViacomCBS delivers premium content to audiences across traditional and emerging platforms worldwide. Through television, streaming and digital content, studio production, publishing, live events, merchandise and more, we connect with billions of people.