Media Distribution Specialist

Job Description

DESCRIPTION:

Position Overview

The Media Coordinator Distribution and Operations work as the liaison between Smithsonian Channel and internal facility, fulfilling purchase orders for video, audio, file processing, and manufacture on-premise and in the public cloud. This position ensures that all client needs are met, to the fullest satisfaction, utilizing the most efficient and cost-effective methods. The Coordinator, Distribution and Operations, create all digital file-based deliverables, is responsible for QC and delivery.

Primary Responsibilities
• Provide customer service to clients including cable networks, international broadcasters, syndication and streaming companies
• Generate internal work orders that direct the activity of technical, scheduling, library, shipping and billing staff members
• High volume digital file creation via transcode, auto QC initiation and review, and file delivery via multiple platforms
• Reconciliation of purchase orders, services and rates
• Manage complex data spreadsheets and systems
• Work with internal and external clients for end-to-end order fulfillment
• Responsible for generating internal work orders, writing and processing external Purchase Orders
• Follow through to ensure all production obstacles are overcome and that MPD's goals and requirements are met
• Communicate and collaborate with internal departments and Smithsonian Channel
• Creatively resolve technical and resource issues
• Research source materials
• Provide budgets and potential delivery information to legal and sales
• Metadata research and delivery to customers, in their specified formats
• Organizing material for deliverables with our vendors
• Escalation of any delays to manager in a timely manner

QUALIFICATIONS:

The ideal candidate will possess the following knowledge, experience, and talents:
• A passion for media and entertainment is a must
• Experience in the media & entertainment industry relating to one or more of the following areas - metadata management, digital video and .audio, asset management systems/platforms, multimedia formats, international distribution and/or syndication
• 1+ years of experience with customer service, content management practices, video/audio formats, and standards
• Knowledge of production and media supply chain's workflows and best practices
• Excellent teamwork, written and verbal communication skills
• Excellent time management skills, with the ability to prioritize and multi-task under shifting deadlines within a fast-paced environment
• Self-motivated, team player who is results-oriented
• Willingness to learn fundamental elements of cloud-based concepts
• Bi-lingual is desirable but not required
• Willingness to learn fundamental elements of cloud-based concepts

FUNCTION: Marketing/Promotions

Jobcode: Reference SBJ-rnwj8k-3-141-244-201-42 in your application.