Lead Product Manager,. Live-Ops

Job Description

Your Platform

Located in the San Francisco Bay Area, Melbourne, Australia, Toronto, Canada and Guildford, UK – Sledgehammer Games is the videogame development team behind Call of Duty®: Modern Warfare 3, Call of Duty®: Advanced Warfare and Call of Duty®: WWII. Since our founding in 2009, our greatest passion has been making AAA games. The strength of our team makes us not only excellent at what we do, but also how we do it. We firmly believe in supporting our passionate employees to be the best they can be. Here at Sledgehammer Games, everyone is a game maker. We'd like to speak with you!

We are constantly evolving and innovating – which are some of the most rewarding aspects of game development. With our extraordinary audio, design, engineering and art teams, we've been able to achieve some of the highest-quality game execution of any studio in the industry. We love making games, and we work hard to make sure that each new game we make is even better than the last. Creativity is key, and we're looking for dedicated game developers for our exciting next project.

Sledgehammer Games is wholly owned by Activision. To learn more about our studio, please visit us at www.sledgehammergames.com or search for Sledgehammer Games on your favorite social media platform. Want to hear what it's like at the studio directly from current employees? Check out our #LifeatSHG developer profiles: https://youtu.be/12DUBszg-w4

Your Mission

As a Lead Product Manager you will drive the design and live-service merchandising vision across multiple Call of Duty features and products produced and contributed by the Sledgehammer Games studio. Your team will provide data-driven insights and designs to maximize engagement, retention and conversion in a player-focused live environment.

You will partner with various external and internal partners at Activision and Sledgehammer Games to ensure the product strategy, creative vision, and player experience are fully optimized, while looking for new opportunities to grow player engagement.

Responsibilities

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities
• Drive Strategy and Innovation - Look for new critical initiatives to drive and lead to implementation in the game.
• Event Strategy and Management - Help support events and come up with new ideas for how to deliver future events in COD.
• Business Opportunity Analysis - Find opportunities and develop supporting materials with quantitative and qualitative-driven insights, advocating for creative and innovative solutions to complex problems.
• Competitive Intelligence - Understand how different games operate their live services to help inform some of our strategic decisions.
• Data Analytics Initiatives - Find new ideas to A/B test to further the growth of the COD live services ecosystem.
• Performance Tracking - Monitor performance of live services promotions and initiatives to understand run rates / trends to help continue to grow COD live services.
• Be The Product Expert - Understand the player journey and create best-in-class messaging that lives both in-game and out, ensuring key selling features and product info is represented accurately in market with a strategic lens towards improving comprehension, conversion, and player satisfaction.
• Player Champion - embody the ''player'' view internally, driving a fan first viewpoint across the org and post-launch product plans; ensure that the player's voice helps drive the direction of the franchise.

Player Profile:
• 5+ years of experience in a senior product management role, preferably in gaming (console, PC, or mobile); interactive entertainment; technology; or consumer products.
• Extensive experience in feature or systems design, virtual economy management, and live operations.

Knowledge & Skills
• Demonstrated ability to develop and shape an existing product by continuously seeking out and pursuing new opportunities.
• Data-driven attitude that is able to understand our player base and market trends and translate them into business opportunities.
• Proven ability to generate innovative ideas and solve complex problems while staying true to studio core values.
• Familiarity with behavioral economic concepts, data analysis, UX/UI, game systems design, and A/B testing.
• Ability to balance a data-driven attitude with creative problem solving, while maintaining a player-focused perspective.
• Exceptional business judgment with a strategic and analytical attitude.
• Excellent written and verbal communication skills – ability to articulate complex ideas and influence others.

Key Attributes
• Ability to be a self-starter, leader and individual contributor on the team
• Ability to communicate well, in both small and large groups, across leadership levels
• Comfortable with giving and receiving candid feedback
• A deep passion for gaming and entertainment, particularly ones in the FPS genre
• Solid understanding of the latest gaming systems and industry trends
• Undergraduate degree or equivalent experience is required
• Excellent time management skills with the ability to multi-task with demonstrated performance of managing multiple projects at once

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Jobcode: Reference SBJ-rjnxb2-3-144-36-141-42 in your application.