Manager, Product Management

Job Description

As a Manager, Product Management (Information Technology) you will report to a Senior Manager, Product Management. You will join a technical team developing software and integrating Information Technology platforms at Riot Games. As a vision holder, you will understand Information Technology's mission and establish how software and integrations can be best used to achieve it. You will lead projects that combine customer service technology with Riot's backend systems to unlock business opportunities.

Responsibilities:
• Manage a team of Business Systems Analyst and Product Managers
• Establish the roadmap for Riot's IT software development and system administration teams
• Lead products through the entire lifecycle of ideation, conception, validation, measurement, and iterative improvement
• Partner with product managers in game studios, business leaders, UX designers, legal, international, vendors, and Riot Operations to build a legendary digital workplace experience
• Work with IT leadership to ensure relevant teams understand product strategy, local impacts, and rollout plans
• Discuss technical trade-offs with engineers, communicate platform limitations with IT team members and partners
• Help us brainstorm technical and product strategy in collaborative development meetings as representative of Information Technology
• Build a creative environment, serve as custodian of team health, and cultivate a culture of success
• Support forecasting, budgeting, and department level strategy as a member of the IT leadership team

Required Qualifications:
• 7+ years of product management experience
• 3+ years people management experience
• Experience in managing the enterprise system and corporate data problem space
• Experience managing diverse software engineering teams and product portfolios
• Experience dealing with ambiguous problems and develop solutions while improving software and processes
• Experience working with web technology (front and back end, relational databases, distributed server infrastructure, data warehousing, analytics)
• Excellent English language skills: you are comfortable communicating with large audiences and excel at writing in-depth application how-tos, documenting standard operating procedures, and producing user-facing documentation

Desired Qualifications:
• Experience integrating systems and building integration products
• Experience with Amazon Web Services, operations, software and infrastructure design and management
• Experience coordinating between multiple project partners, technical program managers, and software development teams
• Excellent ability to deep-dive data, create insights, identify business opportunities and realize them

For this role, you'll find success through craft expertise and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming. It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history.

Jobcode: Reference SBJ-gpxxb9-18-119-213-235-42 in your application.