Full Time Job

Manager, Art Outsourcing

Riot Games

Los Angeles, CA 05-04-2021
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  • Paid
  • Full Time
  • Mid (2-5 years) Experience
Job Description

As an Art Outsourcing Supervisor reporting to the Senior Production Manager, you will help connect product teams to the right external partners while improving art outsource infrastructure and practices. You will build meaningful and trusting external relationships through clear two-way communication and planning. Your approach will ensure sustainable production without compromising quality. A perfect blend between a veteran production artist and logistics expert, you will aim to make the outsourcing experience truly excellent and engaging for all parties involved.

VALORANT is Riot's take on a character-based tactical shooter (for more info on VALORANT click here!) As a Supervisor, Art Outsourcing on the VALORANT team, you will play an essential part in managing the work and with multiple art vendors. You'll travel to different places around the world to work with extraordinary talent.

Responsibilities:

We have multiple domestic and international vendors. We want to foster positive relationships between Riot and the external teams we work with. You'll communicate Riot's vision and feedback to those vendors and serve as the voice for those teams. You will be the bridge between our development. While we embrace technology to communicate, we also value spending time together and you will travel internationally to vendor sites.

Logistics
• Internal pipelines - Learn the different internal team quality bars, processes and adapt outsourcing best practices for smooth integration.
• External Workflows - You will handle the workflow of all outsourced tasks. This will include organizing and leading all daily rituals, gathering all submissions by vendors, and presenting those submissions to the team for feedback. Once feedback is gathered you will clean it up and provide it back to the vendors in a clear and understandable way.
• Administration - You will manage contracts for all vendors and reviewing and approving timecards/invoices.
• Onboarding - Vendors will be onboarded according to Riot's best practices for vendor certification, engine setup, invoicing.

Creative
• Internal pipelines - Learn the different internal team quality bars, processes and adapt outsourcing best practices for smooth integration.
• External Workflows - You will handle the workflow of all outsourced tasks. This will include organizing and leading all daily rituals, gathering all submissions by vendors, and presenting those submissions to the team for feedback. Once feedback is gathered you will clean it up and provide it back to the vendors in a clear and understandable way.
• Administration - You will manage contracts for all vendors and reviewing and approving timecards/invoices.
• Onboarding - Vendors will be onboarded according to Riot's best practices for vendor certification, engine setup, invoicing.

Vendor Management
• Vendor Management - If we need to engage new vendors, you will make initial contact with those new vendors and set up art trials. Vendors will have proper documentation, kick offs and guidance throughout engagements with a clear understanding of expectations.
• Asset Management - You will make sure our art assets are cleanWe'd like you to make sure our art assets to be clean, organized and defined correctly so we can access them easily.
• Business relationship - Support managers in maintaining long term, mutually beneficial relationships with select vendors that provide Valorant with stable resourcing.

Build an outsource positive culture
• Partner with Content Area Producer and Outsource Managers on internal team education on outsourcing best practices, benefits of external development and build advocacy and support for expansion of project-wide outsourcing.
• Foster mutually respectful relationships and work culture between all teams for long-term engagement.

Contribute to growth of team craft and capabilities
• Promote knowledge sharing around craft and outsourcing best practices.
• Advocate for direct reports ensuring appropriate level of recognition is given for their direct reports accomplishments.
• Knowledgeable of how all teams work and can identify potential staffing gaps and escalate needs before bottlenecks arise.
• Provide team organizational structural and staffing changes

Required Qualifications:
• 2+ years of professional experience handling several art vendors concurrently, or professional experience working with all partners.
• Strong speaking skills and ability to talk to technical staff, artists, and business leaders.
• Professional experience working on asset management and maintaining asset pipelines.

Desired Qualifications:
• 3+ years of professional experience in the games industry
• Professional experience creating and integrating art in a production environment.
• Professional experience working with an outsourcing team and process.
• Positive history of developing vendor relationships on a production title.
• Have shipped at least 1 title in a production, art or outsourcing role.
Our Perks:

We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).

Jobcode: Reference SBJ-dy74xq-3-236-118-225-42 in your application.

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Company Profile
Riot Games

Riot Games was founded in 2006 to develop, publish, and support the most player-focused games in the world. In 2009, we released our debut title, League of Legends, to worldwide acclaim. League has gone on to be the most-played PC game in the world and a key driver of the explosive growth of esports.