Senior Engineer, Cloud Services

Job Description

RESPONSIBILITIES
• Help design and develop our cloud identity and collaboration workflows as needs shift, new software and services are adopted, and legacy software is decommissioned
• Strengthen and improve onboarding, off-boarding, and user lifecycle management through code and orchestration systems in concert with involved teams from around the studio
• Identify inefficiencies in workflows; design and document scripts to automate away these pesky problems and streamline systems
• Deploy, evaluate, and resolve issues with new and existing applications in our environment
• Build and maintain detailed and accurate documentation around our processes and workflows
• Work alongside network and system administrators to ensure interoperability of the services we support with existing infrastructure
• Provide technical support for cloud-based IT systems including Okta, Google, and Atlassian products
• Engage our vendors to diagnose and solve issues with services we use

REQUIREMENTS
• Hands-on, proven expertise developing technical solutions involving multiple applications to solve business and user needs
• Background in Unix systems administration including well developed scripting skills in bash
• Python and database programming skills
• Experience managing user lifecycle workflows across multiple environments and applications
• Well-honed troubleshooting and problem solving skills
• Ability to translate technical concepts to a wide audience, including very artistic and very technical people
• Knowledge and proficiency implementing and/or administering Okta, including API usage
• Expert administration skills in G Suite, Slack, Box, Atlassian Confluence and Jira
• Understanding and experience with LDAP, email routing and administration
• Experience interacting with REST APIs for application integration and automation
• Familiarity with authentication standards such as OAuth2 & SAML
• A penchant for clear communication and documentation; you prefer to keep things tidy
• Eagerness to tackle problems and deep desire to get to the bottom of complicated issues

Jobcode: Reference SBJ-d8vb1x-18-217-60-35-42 in your application.