Sales Assistant / Associate

Job Description

Sales Assistant/Associate - (Open to remote)

Penguin Random House's Sales division has a unique opportunity available for an Assistant or Associate. This position is ideal for someone who enjoys creative problem-solving, appreciates working in a team setting, and is detail-oriented. Acting as a connector between various departments (Sales, Publishing, Production, Fulfillment, and Planning), the Assistant/Associate's day-to-day work is centered around numerous aspects of Publishing and book distribution.

Essential Functions and Responsibilities:
• Communicate with and solve issues for Sales, Distribution, Customer Service, and various warehouse teams.
• Review and evaluate requests for early ship schedules/requests for customers and/or accounts.
• Partner with Data Management, Logistics, and Customer Service to handle process exceptions. Prioritizing cost-efficient methods, sales maximization, and customer needs.
• Organize and/or create detailed reporting regarding production schedules and account-specific/customer-specific fulfillment needs.
• Document quality issues and provide administerial guidance to Customer Service.
• Review various production reports to identify any potential delivery delays.
• Identify procedural and/or process gaps and help create new procedures/processes to minimize exception work for our warehouse facilities.
• Gather data and provide support for projects related to initial title planning and title distribution.

Requirements:
• • Minimum of 1 year of related experience to be considered at the Associate level
• Strong written and verbal communication skills
• Highly organized with the ability to successfully work on multiple projects at a time
• Proven ability to adapt to changing priorities
• Excellent attention to detail
• Proactive and solutions-oriented
• Proficiency with Microsoft Outlook, Word, Excel, PowerBI and PowerPoint.
• Familiarity with SAP or other enterprise resource planning (ERP) software, and/or order-to-cash systems like NetSuite or Microsoft Dynamics 365.
• Prior operations, production, fulfillment, data management or product management experience is a plus.

The salary for the Assistant position is $48,000 and the salary for the Associate level is $53,000. All positions are currently eligible for annual profit award or bonus, subject to comany results.

Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications.

Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.

Jobcode: Reference SBJ-r0jy7j-18-219-40-177-42 in your application.