Product Fulfilment Coordinator

Job Description

Product Fulfilment Coordinator (Freelancer)

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the US in addition to the ability to stream Paramount Streaming's other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.

Job Summary

We are looking for a Product Fulfillment Coordinator (freelancer) is responsible for content fulfillment through the research, order, delivery, and tracking of digital assets (video, audio, metadata and text files) to Paramount licensees in various medias including Electronic Sell-thru (EST), Video On Demand (VOD), Subscription VOD (SVOD) and/or TV (Pay, Basic, Free, Free Video On Demand FVOD) in accordance with contractual requirements and obligations. This exciting role is temporary, for 2 years.

Primary Duties & Responsibilities
• Research content availability and issue purchase orders or duplication authorization letters
• Establish technical profiles through onboarding: discuss client's technical specifications and requirements
• Communicate with licensees on ordering, delivering and resolving rejections
• Maintain the tracking records and keep them up-to-date with deliveries and rejections
• Collaborate with the manager on identifying and resolving client's concerns
• Cooperate with other departments within Studios Operations and Business Groups

Qualifications/Skills

Basic qualifications:
• Fluent in English, written and verbal
• Bachelor's Degree or equivalent
• Prior Experience in servicing digital platforms, minimum 2-3 years preferred
• Technical knowledge of digital files (video, audio, and subtitles)
• Ability to read and interpret deal terms and license agreements with respect to content delivery obligations
• Must be able to work independently, adhere to strict deadlines and solve problems
• Proficiency with Microsoft Office applications ( Word, Excel, Outlook) and internet software

Desired skills:
• Knowledge of SAP purchase order and Xytech
• Excellent organizational and multi-tasking skills, ability to focus under pressure
• Excellent Customer Service and strong communication skills (written and oral)
• Exceptional attention to detail

Working Conditions
• The work will primarily be office-based. This position will also require flexible work hours.

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-r1004x-3-16-147-124-42 in your application.