Post Support Technician

Job Description

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description
The Post Support Tech will perform a variety of operational and technical functions in support of longform and short-form post production for domestic and international workflows. These services will encompass enterprise-wide marketing supply chain, process-building, documentation, workflow rollout, media prep, content ingest, delivery tasks, graphic support, finishing editing services as necessary, L1 support for all operational workflows and finishing workflows, media management for post and Avid storage-based workflows, as well as administrative functions for the Post Production Department.

Responsibilities:
• Provide L1 support for both remote and local editors, and Post Production staff
• Supports multiple products across the Marketing Supply Chain including all that encompasses the Edit environment, (Avid, Adobe), Frame.io (review and approval platform) and Airtable (workflow automation and spreadsheet tool)
• Support of MAM/DAM tools (PMAM and Orange Logic)
• Active development of workflow design in partnership with Post Management, Engineering and Workflow team
• Automation workflow - profile building and application support
• Onboarding to the VDI for Tech Ops and brand/client users
• Work with Engineering to properly troubleshoot and escalate technical issues
• Facilitate the finishing process supporting color-correction and audio mix
• Machine Learning/AI and Post (remote edit/graphics) workflows
• Media management support for Post workflows, as well as all enterprise brand marketing clients
• Finishing renders for snipes, program, and promo graphics
• Test and implement transcode workflows for upload to various delivery platforms
• Archiving content
• Client satisfaction
Qualifications
Basic Requirements:
• 2+ years of experience in post-production or knowledge of editing and post processes
• Experience working with Avid Media Composer, Adobe Premiere, After Effects, and Photoshop, 3D applications such as Cinema 4D, Maya and 3ds Max and Interplay Access and Media Central CloudUX
• Ability to read audio/video scopes
• Experienced knowledge of video/audio codecs, file formats, camera formats and resolutions
• Knowledgeable in all Microsoft Office applications

Desired Characteristics:
• Strong Attention to detail and very organized
• Familiarity with Frame.io and Airtable
• Proactive, Self-starter
• Ability to prioritize workload and work under pressure
• Ability and desire to learn new technology, trouble shoot issues, and train others
• Excellent communications skills and ability to interface with multiple departments, clients and vendors
• Experience with media management
• Experience with working with MAM/DAM tools
• Knowledge with digital media file types and codecs
• Works independently while maintaining team culture
Additional Requirements:
• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000 - $65,000

Jobcode: Reference SBJ-5bb6yz-216-73-216-0-42 in your application.