Coordinator, Human Resources

Job Description

Responsibilities
Client Service
• Respond to questions from clients including, but not limited to benefits, payroll, vacation or redirect clients to appropriate contacts
• Deliver high client service by offering solutions and effectively problem solving questions or concerns raised by clients
• Act as the liaison with several HR departments including Payroll and Benefits, in order to manage and resolve day to day employee issues
• Train employees on how to use different systems as requested (Successfactors, Timekeeper, etc.)

Recruiting, Staffing & Onboarding
• Prepare job descriptions for open positions, and post open jobs via nbcunicareers.com
• Manage the onboarding and offboarding process, including drafting and sending offer letters, initiating background checks, and following up with new hires as needed
• Work with HR and the business to ensure setup is complete for all new employees including phones, workspaces and computers
• Work with business clients in processing PEP hires

HR Processes
• Process workflows for data changes, promotions, timekeeper actions, leaves, contracts, termination paperwork and others
• Serve as primary user for all HR systems: SAP, Timekeeper, BrassRing etc.
• Maintain and update all employee email distribution lists, as well as staff contact lists
• Assist in program rollouts (i.e. performance review process, salary planning, benefits open enrollment, etc.)

Reporting / Administrative
• Run/generate monthly and ad hoc employee data reports in the system on an as needed basis, including monthly dashboard reporting
• Plan logistics for employee meetings, trainings, roundtables, including room reservations and technology set-up
• Provide administrative HR support, including preparing presentations, generating monthly and ad hoc reports and sending employee communications
• Assist with change management initiatives as they relate to client group
• Maintain and update organization charts
• Support audit requests as needed

Qualifications/Requirements
Basic Qualifications
• • 1+ year of HR or related experience in meeting fast paced employee based or client needs
• 1+ year of administrative experience, working with Microsoft Excel

Eligibility Requirements
• Must have unrestricted work authorization to work in the United States

Desired Characteristics

Desired Characteristics
• Bachelors and / or master's in human resource management or related field preferred
• Mid to advanced expertise with Microsoft Excel (ability to process data, create pivot tables, charts and formulas)
• Experience with SAP
• Exceptional follow-through and attention to detail
• Extremely flexible, highly organized, and able to easily shift priorities
• Ability to resolve employee issues
• Ability and willingness to take on the administrative duties, heavy workflow processing
• ''Customer service'' minded professional
• Exceptional communication skills, with the professional savvy of communicating at all levels
• Experience with PowerPoint

Jobcode: Reference SBJ-dyx9xq-18-220-66-151-42 in your application.