Associate Manager, Workplace Operations

Job Description

NBCUniversal is one of the world's leading media and entertainment companies.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Key Responsibilities
• Collaborate directly with department leadership to assess operational needs and implement scalable solutions that improve cross-functional productivity or resolve issues.
• Leverage expertise in inventory management, logistics, and operational efficiency to enhance workflows across departments, ensuring streamlined processes and resource availability.
• Assist in maintaining interdepartmental communication and workflow transparency by developing tracking systems, reports, and documentation that align with company objectives.
• Coordinate onboarding logistics – as needed.
• Troubleshoot and resolve technical and operational issues related to office equipment, furniture, and campus infrastructure.
• Utilize expertise in industry-standard programs such as Adobe Photoshop and Microsoft Office to create professional, brand-aligned visual materials.
• Design and produce high-quality signage for office spaces, mailrooms, restrooms, parking areas, and other informational and situational needs in 2375 and across the campus.
• Generate and refine maps and technical illustrations, including floorplans and site maps, for studio guests and department use.
• Provide concierge-level assistance and support for office equipment, IT systems, and department-specific needs campus-wide.
• Coordinate interdepartmental collaboration with various groups including Bon Appetit, Facilities, Security, Special Events, Labor, and the Mailroom for a variety of tasks and assignments.
• Manage logistical coordination for deliveries, special projects, and time-sensitive requests.
• Conduct on lot deliveries and pickups – Must have a valid driver's license to operate a golf cart.
• Managing incoming third parties' vendors.
• Routinely order, stock and maintain office supplies to ensure the building's copy rooms are stocked.
• Monitor and maintain Iron Mountain bin levels in 2375 for efficient document disposal and removal.
• Routinely maintain multiple storage rooms throughout building.
• Supply processing, requisitions, and inventory control.
• Manage stock of Apple peripherals.
• Submit and manage maintenance requests for Workplace Ops teams – as needed.
Qualifications
Basic Qualifications
• 2+ years of experience working in a fast-paced, dynamic and high-volume corporate administrative role within the entertainment industry, with some analytical responsibilities.
• Must be able to lift and carry over 40lbs.
• Proficiency with PC and Microsoft Office software is mandatory.
• Excellent verbal and written communication skills.

Desired Characteristics
• Solid follow through and able to anticipate issues before they arise.
• Ability to multitask and juggle many competing priorities efficiently.
• Excellent critical thinking skills.
• Detail oriented.
• Exceptional organizational skills.
• Excellent judgment and problem-solving skills to quickly resolve issues/concerns.
• Ability to handle a fast-paced, demanding environment where multiple requests are happening simultaneously.
• Team player with interpersonal ability to work well with others to achieve goals.
• Possesses a high level of personal and professional integrity.
• Ability to work independently and to think ''out of the box'' to solve problems as they arrive.
Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000-80,000.

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Jobcode: Reference SBJ-mk6p6m-216-73-216-0-42 in your application.