Full Time Job

Senior Delivery Manager


Beverly Hills, CA 01-13-2022
  • Paid
  • Full Time
  • Senior (5-10 years) Experience
Job Description

Metro-Goldwyn-Mayer Studios Inc. (''MGM'') is seeking a Senior Delivery Manager, Int'l Series and Feature Content for Worldwide Delivery.

• Models, creates, maintains Delivery Schedules and Asset Viability Trackers for Premiering content delivering to MVPDs and Broadcast clients
• Identifies client needs, develops a work plan, and distributes work to Customer Service Representatives to fulfill contractual delivery requirements
• Works with lab and its representative to define asset requirements (file or tape)
• Prioritizes workload and expedites delivery needs and special requests
• Manages complex workflows with tight deadlines, with strong ability to pivot quickly to solve delivery-related issues
• Escalates and suggests effective solutions to issues between delivery timelines and studio release plans
• Articulates pricing tiers for products and services relating to file or tape delivery options and relays accordingly to Sales, staff, and customers
• Represents the team in Finance meetings identifying status of material delivery and/or revenue recognition
• Uploads and processes private and confidential content for Sales/Marketing staff
• Represents team on the daily production call with the lab
• Identifies source creation and asset repurposing opportunities
• Trains and supervises the daily workload and operational throughputs of Customer Service Representatives
• Coordinates with other distribution Teams (Sales, Contracts, Finance) to achieve maximum efficiencies
• Vets serviceability of incoming deals and confirms we can meet contractual obligations for delivery timing and required language assets
• Oversees the material rebill process and works with the internal teams to ensure they're submitted and tracked for future reporting

• 5 years prior international digital delivery and servicing experience a must
• 3 years of experience with creation of domestic and international deliverables
• Strong supervisory skills
• Able to assign work and supervise multiple work teams
• Outstanding organizational skills
• Ability to communicate and execute a detailed work plan and report all metrics
• Experience in managing multiple projects to meet aggressive delivery timelines
• Excellent communication skills (written and verbal)
• Proficiency in MS Office; Exceptional/Pro Skillset in Excel, Project Management, Media Asset Management
• Working knowledge of SAP, Sales Force and Media Rights


Jobcode: Reference SBJ-g6384j-3-93-74-25-42 in your application.

Company Profile

Become a part of one of the most dynamic and iconic entertainment studios in the world. Enjoy a collegial familial work environment that is brimming with excitement growth and success. Our team is full of forward thinking, open minded, and enthusiastic employees that continuously nourish our growing company. We are committed to bringing on the most talented, passionate and creative people, who want to succeed at a company that promotes internal growth and encourages opportunities to those who are passionate about growing alongside this company.