Vip, Premium & Experience Manager

Job Description

About Live Nation:
Join the team at Live Nation, where innovation meets live entertainment on a global scale! With 40,000 shows and 500 million tickets sold each year, we're the industry leader, powered by 44,000 talented individuals worldwide. At Live Nation, we're passionate about transforming live events and creating extraordinary moments for artists, event professionals, and fans.
Role Objective:
We're looking for a passionate and commercially minded VIP, Premium & Experience Manager to join our Product & Experience team in Melbourne.
This is a key role within Live Nation's fan experience strategy, supporting the creation, proposal, and execution of VIP, Premium, and Fan-focused experiences across touring events. You'll work closely with Promoters, Tour Operations, Marketing, and Artist Management teams to deliver unique and memorable moments for fans and clients, while also driving revenue and brand value.
If you're a detail-driven professional with strong communication skills, commercial acumen, and a love of live music and events, apply now with your CV and a cover letter telling us why you're the right person to bring unforgettable experiences to life.
What you'll be doing:
• Creating & Managing VIP Programs Develop proposals and budgets in collaboration with promoters and operations, and lead the end-to-end setup, rollout, and execution of VIP, Premium, and Experience offerings.
• Collaborating Across Teams Work closely with Tour Operations, Marketing, Digital, and VIP Operations to ensure smooth program launches, sales support, and high-quality delivery on the ground.
• Liaising with Stakeholders Act as the bridge between Artist Management, internal teams, and VIP reps to align experiences with fan expectations and production realities.
• Delivering Standout Events Lead the creative direction and supplier management for VIP guest hosting events, ensuring premium theming and execution.
• Tracking Financial Performance Prepare, maintain, and reconcile VIP P&L documents and settlements, working alongside Finance and Tour Accountants for accurate reporting.
• Supporting Innovation & Growth Contribute to the development of new products, technologies, and experiences that elevate the fan journey and drive commercial outcomes.
What you'll bring:
• Experienced in Management Minimum 3–5 years' experience in a similar managerial role required; background in music, events or entertainment industry preferred.
• A Skilled Communicator You express ideas clearly, confidently, and professionally in both written and verbal formats.
• Solution-Oriented Under PressureYou think on your feet, stay calm in fast-paced environments, and proactively resolve issues before they escalate.
• Organised & Agile You can juggle multiple projects, meet tight deadlines, and stay flexible in a constantly shifting environment.
• Analytical & Insight-Driven You know how to use data to track performance, inform decisions, and identify areas for improvement.
• Collaborative & People-Focused You work well with others, manage stakeholders effectively, and know how to get the best out of teams and partnerships.
• Tech-Savvy & Eager to Learn You're confident with Microsoft Office and digital platforms and always looking to grow your skills in an evolving space.
The Benefits:
• A vibrant, music-focused workplace fostering creativity and collaboration.
• Opportunities for professional development and career advancement.
• Access to concerts, events, and other entertainment perks.
• A diverse, equitable workplace where every voice matters.
• Comprehensive benefits, from volunteer days to wellness programs and mental health support.
Equal Opportunities:
We are deeply committed to diversity, inclusion, and supporting our people. In our inclusive workplace, you're encouraged to bring your whole self to work while maintaining a healthy work-life balance. As a growing business, we support your professional and personal development, offering opportunities to learn and grow alongside talented colleagues. We value talent in all forms and welcome applications from individuals of any gender, race, age, sexual orientation, religion, disability, or caregiving responsibilities.
#LNAPAC #LI-TO1

Jobcode: Reference SBJ-yjjpwp-216-73-216-150-42 in your application.