Venues, Special Events Logistics Manager Palladium

Job Description

THE ROLE
The Special Events Logistics Manager is responsible for the end to end planning, coordination, and on-site execution of assigned special events, ensuring flawless delivery from contract handoff through event close. This role serves as the operational lead and primary liaison between Sales, Production, Operations, and the client, translating event vision into detailed logistics plans and overseeing all executional elements to deliver exceptional guest experiences and profitable outcomes.
What This Role Will Do

Responsibilities:
I. Essential Functions
• Responsible for execution, servicing and detailing of assigned events once booked by the Special Events Department
• Provides administrative support and assistance to the Special Events Sales Team
• Distribution of all internal and external correspondence
• Maintains all departmental files
• Assists department team members with Information Systems support
• Coordinate all aspects of operational set-up and breakdown of events (equipment needs, rood diagrams, timelines, rental needs, and venue set-up and breakdown)
• Coordinates with Production department on all production aspects needed for an event
• Liaison between client and LN Team Members throughout Event.
• Must maintain a neat, clean and well-groomed appearance (specific venue standard)
• Conduct Event Pre-Shift with Operations Managers and communicate event specifics at Team Member Pre-Shift
• Assures seamless transition for Client from Sales Department to Operations Manager during Event
• Handle all aspects of the Special Event once the special event order (SEO) has been distributed
• Client interaction; conducts site inspections, walk through and pre-event meetings with clients as requested by SM/DOS
• Assist Sales Manager(s) as requested with special needs by the client
• Proactively identify and resolve logistical challenges before and during events
• Participate in meetings such as the SEO Meeting and Production Meeting
• Due to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue
• Maintain files in proper order after the (SEO) has been distributed
II. Accounting Functions
• Process all deposits and payments in a timely manner
• Track status of payments made for all events with Sales Mangers
• Follow up on all accounts receivable and provide monthly update to Director of Sales and Business Manager
• Verify Deposit / Payments tracking schedules with Sales Manager
• Proper execution and completion of all post event paperwork: Party Recap Sheet, Captain's Report and Receipts
• Responsible for proper settlement or payment on night of event with client and entering billing information into POS to generate a final guest check
• Manage staff hours to ensure we are not exceeding our budget
• Follow up on all accounts receivable and provide monthly update to Director of Sales and Business Manager
III. Staff Functions
• Collect and update digital content for event marketing
• Special projects as assigned by Director of Sales
• Distribution of final contracted SEO's to appropriate parties
• Train all staff with regards to the proper techniques and etiquette for service
• Produce weekly banquet summary for all events – includes number of team members and their time to scheduled and verify staffing was handled by Operations Manager
Qualifications:
• High School Diploma (College Degree preferred)
• Minimum three years of experience in event management, special events, or hospitality operations
• Strong proficiency with Microsoft Office and event or project management systems
• Basic Mathematical skills
• Written and verbal communication skills; time management skills.
• Ability to prioritize and organize and work in a fast-paced, high volume environment.
• Ability to handle various projects at one time make good decisions; delegate; follow up; communicate with staff and guests in a positive manner
If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!
Applicants for employment in the US must possess work authorization which does not require sponsorship by the employer for a visa.

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The expected compensation for this position is:
$56,000.00 USD - $70,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment, or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-qko689-216-73-216-211-42 in your application.