Venues, Security Technology Operations Solutions - Specialist

Job Description

WHO ARE YOU?
You are curious, analytical, and comfortable working across multiple technology platforms. You enjoy solving operational problems and improving workflows through structured systems.
You may be early in your career or building toward becoming a technical generalist, but you have demonstrated experience using tools like Airtable, SharePoint, reporting dashboards, or automation platforms. You are organized, adaptable, and motivated to learn emerging technologies - including AI - and apply them in practical business settings
THE ROLE
Venue Nation is seeking a Technology & Operations Solutions Specialist to support venue operators and national discipline groups (Security, Procurement, IT, etc.) by improving systems, workflows, and collaboration tools.
This role will work cross-functionally with operations, analytics, food & beverage, ticketing, talent, HR, and accounting teams to support existing tools and assist in building scalable solutions that enhance efficiency and visibility across the organization.
This position is hands-on and execution-focused, with growth potential into broader systems ownership over time.
WHAT THIS ROLE WILL DO
• Support development and maintenance of Airtable-based workflows and project tracking systems (priority focus).
• Assist in building and maintaining SharePoint sites to centralize documentation and improve collaboration.
• Partner with the Analytics team to support Tableau dashboards and reporting needs.
• Help evaluate and implement practical AI tools that improve operational efficiency.
• Gather requirements from venue operators and discipline groups and translate them into structured system updates.
• Document workflows, create user guides, and support adoption of new tools.
• Provide day-to-day troubleshooting and technical support for internally built systems.
• Monitor emerging technologies and share recommendations for operational improvements.
WHAT THIS PERSON WILL BRING
• 4+ years of experience in technology support, operations systems, business systems, analytics support, or similar field.
• Demonstrated experience using Airtable (strongly preferred).
• Familiarity with SharePoint or Microsoft 365 collaboration tools.
• Exposure to Tableau or other data visualization platforms.
• Interest in AI tools and workflow automation.
• Strong organizational and documentation skills.
• Ability to work cross-functionally with both technical and non-technical stakeholders.
• Analytical mindset with attention to detail.
• Willingness to learn and expand technical capabilities over time.
Preferred:
• Experience in venue operations, hospitality, live events, or multi-location operations environments.
• Experience supporting internal stakeholders across multiple departments.
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-mkx86v-216-73-216-162-42 in your application.