Venues- Operations Coordinator - St. Andrews Hall

Job Description

THE JOB

The Venue Operations Assistant is to assist with the excellent care of House of Blues, its infrastructure and appearance. From day-to-day maintenance, to coordinating contractors, compliance with health and safety regulations and conducting continuous improvement strategies, the role is to ensure our venue is presented at the highest standard.

This role serves as the primary administrative and operational support partner to the General Manager. The ideal candidate is highly organized, proactive, and enjoys balancing day-to-day administrative responsibilities with project-based work. This person will help keep the venue running efficiently while taking ownership of operational projects, process improvements, and cross-functional coordination.

This is an excellent opportunity for someone looking to grow within the live entertainment industry, gain exposure to venue operations, and develop into future leadership opportunities.

WHAT THIS ROLE WILL DO

Administrative Support
• Provide direct administrative support to the General Manager.
• Manage Outlook calendars, scheduling, and meeting coordination.
• Process incoming mail and venue correspondence.
• Prepare and send emails and internal communications.

Communication & Stakeholder Management
• Serve as a point of contact for internal teams, accounting, talent representatives, guests, and external vendors.
• Draft professional written communications and effectively translate ideas into clear emails and documentation.
• Maintain strong relationships while balancing competing priorities across multiple departments.

Project & Operations Coordination
• Own and manage special projects assigned by the General Manager from start to finish.
• Research solutions, troubleshoot operational issues, and independently drive projects forward.
• Identify opportunities to improve operational processes and efficiencies.
• Support venue operations through process documentation and continuous improvement initiatives.
• Coordinate cross-functional communication across venue departments.
• Review and code invoices, expense reports, utility bills, and other operational expenses.
• Support accounts payable processes and maintain accurate documentation.

WHAT THIS PERSON WILL BRING

Required:
• Strong Microsoft Office skills, particularly Outlook.
• Comfortable learning and adopting new technology and software platforms.
• Interest in tools such as:
• Asana
• Airtable
• ChatGPT
• Claude
• Strong typing and computer proficiency.
• Experience with invoice coding or accounts payable processes is preferred.
• Be highly organized and proactive.
• Enjoy solving problems independently.
• Be comfortable managing multiple priorities simultaneously.
• Have excellent written and verbal communication skills.
• Embrace new technology and continuously seek opportunities to learn.
• Be naturally curious about venue operations and eager to grow within the music industry.
• Thrive in a collaborative environment while working independently.

BENEFITS & PERKS

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Jobcode: Reference SBJ-wpn6ek-216-73-217-35-42 in your application.