Venues, Director Of Business Development & Strategy - Premium Sales & Service

Job Description

THE JOB
The Director of Business Development & Strategy serves as a strategic and operational extension of the VP, acting as a right-hand partner to drive growth, operational excellence, and brand evolution across the Foundation Room portfolio. This role bridges business strategy with premium hospitality execution-connecting the dots between sales, operations, marketing, and member experience to ensure consistency, accountability, and innovation across all markets.
WHAT THIS ROLE WILL DO
• Strategic Leadership: Partner closely with the VP to define and execute the overarching vision and strategic roadmap for Foundation Room and related premium initiatives.
• Operational Excellence: Audit and refine end-to-end processes across membership sales, onboarding, event programming, and day-to-day operations to drive efficiency, alignment, and profitability.
• Cross-Functional Collaboration: Work closely with internal teams (Operations, Marketing, Finance, VIP, Talent, and Membership) to deliver cohesive strategies that enhance both member experience and business performance.
• Business Development: Identify, evaluate, and activate new business opportunities, brand partnerships, and experiential collaborations that drive incremental revenue and deepen member engagement.
• Hospitality & Experience: Ensure every touchpoint within Foundation Room upholds the highest standards of premium hospitality-creating consistent, elevated experiences that reflect the brand's culture and values.
• Leadership & Culture: Act as a liaison between corporate leadership and field teams-building trust, alignment, and accountability while fostering a culture of excellence and collaboration.
SUCCESS IN THIS ROLE LOOKS LIKE:
• Streamlined and standardized Foundation Room processes across all markets.
• Clear and measurable growth in membership revenue, retention, and guest satisfaction.
• Strengthened alignment between sales, operations, and marketing teams.
• Visible impact on brand positioning and member experience quality.
• The VP's ability to operate more strategically due to strong executional partnership.
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

Jobcode: Reference SBJ-9z11bz-216-73-216-96-42 in your application.