Job Description
WHAT THIS ROLE WILL DO
• Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager when appropriate
• Operate ticket scanners, printers, other equipment as needed
• Deliver exemplary customer service to maintain customer loyalty
• Maintain order and ensure adherence to safety rules
• Refuse admittance to undesirable persons or persons without correct tickets or passes
• Examine tickets or passes to verify authenticity or designation, using criteria such as seating location, color or date issued, and direct appropriately
WHAT THIS PERSON WILL BRING
Required:
• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs
• Ability to work late hours
• Flexible schedule
• 3 years' work experience interacting with people in a positive environment
• Read, write, and speak English fluently
• Must be able to lift or move up to 25 lbs. using proper lifting techniques
• Tolerance of all cultures, music, and art forms
Preferred:
• Cash handling experience
• Experience recognizing valid IDs
• Experience in a live music environment
• Experience using metal detection equipment
• EMT or other medical background
Physical Demands/Working Environment:
• Working environment is fast paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs. using proper lifting techniques
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
Jobcode: Reference SBJ-864y79-216-73-216-80-42 in your application.