Manager, FP&A and Business Decision Support
Project Portfolio Management (PPM) Analyst
Awesome Job: Project Portfolio Management Analyst
Great Location: Hollywood, CA
We're fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We're not just selling tickets (though we do that better than anyone else), we're enriching lives one amazing experience at a time. And we think that's pretty amazing. If you're passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
We have a 'Fan First' mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the 'Fan' you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.
See what it's like working at Ticketmaster.
Our team plans the work of the organization. From strategic direction down to individual resource allocation, our team drives both planning and execution as a center of excellence from which tools, processes, and standards are created. Our goal is to help drive positive business outcomes by being a central hub for other teams to understand direction and priority. We are a center of excellence for governance and program management.
We are looking for an Analyst to join the Ticketmaster team to help manage our Project Portfolio Management (PPM) system and ensure the integrity of the data it contains. As the individual will wear multiple hats in this fast-paced role, responsibilities can range from technical support and data management to reporting and business process analysis.
WHAT THIS ROLE WILL DO
• System administrator for Ticketmaster's PPM system.
• Own the data management process and help manage the governance of our PPM system.
• Provide technical and qualitative support for various organizations across Ticketmaster.
• Generate ongoing monthly and quarterly reports that drive our portfolio management, finance, audit, and other processes.
• Develop reports used for business intelligence and financial reporting and bottleneck identification/reconciliation.
• Collaborate with cross-disciplinary teams including program management, finance, and accounting.
• BA/BS in a technical or quantitatively-oriented discipline.
• Minimum of 2+ years of experience in a business analysis, data analysis, or a similar role.
• SQL skills: Can comfortably execute basic concepts such as joins, unions, subqueries, and group/order by.
• Advanced MS Excel and Google Sheets user: Data cleaning, transformation, and analysis.
• Experience using industry standard project and portfolio management tools such as CA PPM is preferred.
• Experience building dashboards with business intelligence tools, such as JasperSoft or Domo, is preferred.
• Strong written and verbal communication: the role requires cross-team work with individuals who may not be familiar with another part of the business's work as well as presentations on new tools and processes
• A self-starter that can work independently, takes accountability for their work, and thrives in a fast-paced environment.
Rock Solid Reliability – Earn the trust of clients, co-workers and fans; Set clear expectations; Deliver high quality work on time and on task; Take the time to do things right
Winning Teamwork – Collaborate with others; Share information openly; Listen and take time to empathize and understand where others are coming from; Show recognition and appreciation for the contributions of others
Act with Integrity – Pride in the way we represent ourselves and the company to others; Act with good intentions; Have direct, honest conversations while creating a safe work environment for open dialogue; Represent information and data accurately and completely
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case by case basis.
Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.