Control Room Operators - Budweiser Stage

Job Description

Control Room Operators - Budweiser Stage

Job Description - Canada
Title: Seasonal Control Room Operators
Location: Budweiser Stage, Toronto
Term: Part-time – April – October 2023

Company Overview:

Live Nation Entertainment is the world's leading live entertainment and eCommerce Company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over 26 million monthly unique visitors. Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world's top artist management company, representing over 250 artists. These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event

and digital platforms.

Who Are You?

Band Members have a leading role in the service experience our guests have. The extent to which we recognize our band members for service well done, is the extent to which they will care not only for the guests, but for each other.

That's why SAFETY for band members and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

Position Overview:

Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that's why we do what we do and we want you to join us –be part of the Control Room Team at Budweiser Stage where our staff are our band members and have the unique opportunity to create an exceptional fan experience.

W illing to go above and beyond for both fans and fellow band members, possess a positive ''can-do'' attitude …rain or shine -the show must go on!

The Role:

As part of the Control Room team, you will participate in all functions of the Event Control Centre, including dispatch, CCTV, deployment of staff and reporting.

Job Functions:
• Monitor and operate a fully digital multi-channel trunked radio system, connecting all event operations department with the venue
• Monitor venue CCTV for potential issues, utilize monitoring software to collect images and videos for evidence and record keeping purposes
• Determine and assign the level of priority of the call and enter the data into a cloud-based reporting system
• Receive and respond to a variety of emergency and non-emergency reports
• Monitor inventory sign out and returns at each show
• Document and log all relevant radio calls, CCTV footage and written reports for incidents within the venue
• Liaise with emergency services partners for prompt response to incidents

Qualifications:
• The ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments and supervisors
• The ability to actively listen and communicate effectively through clear speech
• The ability to use judgment and decision-making skills to evaluate situations, establish priorities and resolve matters
• General knowledge of radio etiquette and procedures
• Ability to take direction while also displaying strong personal initiative
• A positive, winning attitude incorporating integrity, confidentiality and discretion
• Ability to work well within a team environment
• Must be available to work evenings and weekends as required
• Minimum of 1 year practical dispatch experience or a combination of education and experience
• Comfortable with MS Office programs
• Working knowledge of TURBONet dispatch software is desirable
• Although not required, preference will be given to those holding a valid Ontario Security License

All band members must be 18 years of age
or older and be legally eligible to work in Canada.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Canada recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Canada may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms .

Jobcode: Reference SBJ-rj15ye-3-141-193-158-42 in your application.