Concerts, Director Of Human Resources Operations

Job Description

THE ROLE
As a trustworthy leader, the Director of Human Resources Operations - Latin America (LATAM), will provide support and guidance to Live Nation's Latin America regions (i.e., Mexico, Brazil, Chile, Argentina, Colombia, and more).
This role blends HR operations, workforce administration, compliance, employee relations execution, full-cycle recruiting, and cross-functional support for IT infrastructure and international acquisitions. A strong candidate will demonstrate collaboration and the ability to partner seamlessly with senior executives, production leadership, and global corporate teams. The Director, Human Resources Operations-LATAM will serve as a key strategic and operational partner to the President of South/Latin America, assisting with LATAM growth.
WHAT THIS ROLE WILL DO
• Oversee full-cycle recruiting operations across LATAM for corporate, touring, venue, production, and festival hiring
• Serve as HR lead on all LATAM mergers & acquisitions and drive integration conversations/decisions with JV counterparts
• Own recruiting workflows, approvals, and compliance within Workday Recruiting
• Lead all day-to-day HR operations across LATAM including onboarding, offboarding, job changes, contracts, leave management, data integrity, audits, and personnel documentation
• Design, standardize, and optimize HR operational infrastructure across multiple countries with local compliance
• Lead Workday implementations for new countries and acquired entities
• Lead employee relations operations including performance documentation, disciplinary actions, investigations, and terminations
• Serve as HR's primary operational partner to IT for new hire system access provisioning, Workday integrations, and acquisition launches
• Create, update, and maintain regional SOPs and workflows to drive operational efficiency
• Serve as HR operations lead for LATAM expansion and international acquisitions
• Partner with Legal, Finance, IT, and Business Leadership to ensure day-one readiness for new entities
• Build strong relationships with LATAM leadership teams, including President, regional GMs, and CFO
WHAT THIS PERSON WILL BRING
• Minimum 6-8 years HR operations experience, preferably within the entertainment industry
• Trilingual proficiency required: fluent in Spanish, Portuguese, and English (reading, writing, and speaking)
• Advanced Workday expertise required, including Recruiting and M&A implementations
• Deep knowledge of LATAM labor laws and jurisdictions across multiple countries
• Experience delivering high-quality HR support to diverse client groups
• Ability to handle difficult, sensitive, and confidential situations with integrity and professionalism
• Strong cross-functional experience with IT, Legal, Finance, and Executive Leadership
• Ability to travel internationally as needed
• Ability to build positive working relationships with diverse groups, both internally and externally
• Ability to learn quickly, work independently and collaboratively, and train others
• Experience interacting and communicating with all levels of business operations
• Ability to own initiatives end-to-end while working effectively as part of a team
• Ability to manage conflict effectively and productively
• Must be able to work efficiently in a fast-paced, deadline-driven environment
• Advanced MS Office skills
• BS/BA with emphasis in HR preferred
• PHR/SPHR or SHRM certification preferred
BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

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The expected compensation for this position is:
$120,000.00 USD - $150,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Jobcode: Reference SBJ-pk1epx-216-73-216-26-42 in your application.