Administrative Assistant

Job Description

Front Gate Tickets is North America's leading software and operations provider for the festival market. We provide technical solutions for ecommerce ticketing, access control, data management, and fan engagement. We partner and run on-site operations for over 160 festivals each year and are on a massive growth trajectory, matched by no one in the industry. Front Gate is owned by Live Nation Entertainment and acts as Ticketmaster's festival arm.
Our Headquarters is located in Austin, TX.

THE ROLE:

The Administrative Assistant will provides support to the General Manager, as well as other members of the leadership team. From calendar administration, meeting support, or assisting in cross-departmental task management, this role assists in a broad range of tasks and has front-row seats to learning about the business.

The ideal candidate for the role is inquisitive, hungry to learn, and loves all things organization and process management.

RESPONSIBILITIES:
• Anticipate executive needs and make sure all work materials are available for a successful workday
• Prepare agendas, take and distribute meeting notes, and provide direct support in managing follow-up on any action items. Maintain complex and detailed calendars, in support of multiple leaders.
• Support leadership with booking, coordinating and expensing travel, both domestic and international.
• Coordinate monthly, quarterly, annual, and ad hoc meetings, which requires interaction with both internal and external executives and assistants, and additional stakeholders as needed.
• Complete expense reports for multiple members of the leadership team
• Assist with the preparation of presentations and other materials, for internal and client facing meetings
• Handle sensitive information with discretion and empathy
• Support the Office Manager with administrative tasks such as, but not limited to:
• Greeting visitors, handling inquiries and directing to the appropriate departments
• Picking up, sorting and distributing mail to the appropriate departments
• Assisting with the delivery of staff snacks, meals, and other office events as needed.
• Other special projects and responsibilities, as required.

KNOWLEDGE, SKILLS & ABILITIES:
• Excellent verbal/written communication skills; with the ability to distill complex topics into easily digestible summaries and clear action items.
• Able to engage in positive interactions with co-workers, executives, and high-level industry professionals; comfortable prioritizing, organizing and following up with tact across all levels of the organization.
• Great attitude and ability to remain calm in a fast-paced environment; helpful, friendly and diplomatic
• Strong organizational skills and attention to detail
• Creative problem-solving skills are a must
• Ability to successfully handle multiple projects simultaneously, prioritize needs on the go and support others in doing so.
• Proficiency in Microsoft Outlook, Word and Excel strongly preferred, with demonstrated ability to learn new software
• Ability to travel and work flexible hours, including evenings and weekends on occasion

BENEFITS & PERKS
Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:
• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network

Jobcode: Reference SBJ-d2q3n7-3-145-15-205-42 in your application.