Technical Operations Supervisor

Job Description

Who We Are:

At IMG, our Studios business use content and technology to power the world's passion for sport, working with global clients including The Premier League, The R&A, DP World Tour, Euroleague Basketball and Major League Soccer. We've built Europe's best-connected broadcast centre at Stockley Park, London, distributing 35,000 hours of content globally and creating some of the world's best sporting coverage. Our facilities include four broadcast studios, fifty edit suites and a multitude of radio, podcast, dubbing and VFX facilities, with specialisms in remote production and carbon reduction thanks to our Green to Screen initiative. Whether it's live coverage, archive, highlights, social media, branded content or feature films, we give the audience a front row seat to the best sport in the world.

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

What You'll Do:

IMG Studios is a premier production centre with state-of-the art studios, post-production and live operations facilities.  It houses 4 HD broadcast television studios, 10 production galleries, 3 dubbing suites, 50 edit destinations, 3 radio studios, an award-winning 3D Graphics & Visual Effects team, and one of the largest data centres built specifically for digital media and broadcast in recent times.   The Master Control Room includes 5 transmission suites and monitors over 700 HD lines in & out of the building. With its own satellite farm and direct links to many of the leading sports stadia in the UK, IMG Studios is at the centre of sports and entertainment production and distribution.

We have an exciting opportunity to join our Studios business as a Technical Operations Supervisor on a permanent basis. This is an incredible opportunity to work with prestigious clients such as the Premier League, UEFA, CBS and Wimbledon!

This is a technical and rewarding role where you will be responsible for assisting IMG facilities to deliver their technical television requirements. You will be a key player in ensuring things run smoothly and efficiently for our clients and that all their production needs are met.

PLEASE NOTE: This is a permanent role based at our facility in Stockley Park, Uxbridge. You will be required to work 12-hour shifts on a 7-day fortnight shift pattern, including frequent weekend work.

Key Responsibilities Include But Not Limited To:
• To ensure the smooth running and high quality of service for all Live operations.
• Ownership of the Live Operations with IMG Studios.
• The supervision of MCR operators, Engineers, and relevant freelance staff.
• To be the point of reference for Live Operations on a day-to-day basis.
• Advising on correct staffing levels in line with live event needs.
• Work closely with the Live Operations manager to ensure the smooth running of Live operations.
• Liaise closely with the Production Services team to ensure that the clients are supported, pre, during and post events.
• Ensure that Live Operations and technical facilities meet client requirements and expectations.
• Highlight potential issues and offer solutions to provide the required services.
• Ensure all interested parties are fully informed regarding any issues that arise and suggest steps to prevent re-occurrence.
• Creation of reports when incidents arise and distribute to all relevant parties.
• Ensure that there is sufficient knowledge and skill base available throughout the Live Operations team.
• Document and communicate technical and operational procedures.
• Document and communicate operational issues.
• To be an approachable and highly knowledge point of reference for all aspects of Live Operations for IMG Studios and clients thereof.
• Recommend operational improvements to the Live Operations department.
• Recommend potential technical strategies for the Live Operations department.

You Will Have The Following Strengths:
• Extensive experience in technical role within broadcast, ideally engineering or live gallery operations.
• A technical mind-set and strong problem solving skills.
• Supervisory experience in regard to people and clients.
• Excellent knowledge of technology and working methods.
• Extensive experience in a live television environment.
• Excellent knowledge of TV production processes.
• Excellent knowledge of Post Production workflows.
• Demonstrated established and commercially productive relationships with clients and service.
• A strong communicator.
Our Vision – Power the World's Passion for Sport.
Our Mission – Be Vital. Work as one.

And Our Values:
• We are BOLD and not afraid to take risks.
• We are PASSIONATE and proud of our legacy.
• We are DYNAMIC and constantly evolving.
• We are AUTHENTIC and human.
• We are UNITED in our pursuit of excellence.

Benefits:
• Income protection
• Life insurance
• Private medical insurance
• Pension contribution
• 23 days holiday (inclusive of bank holidays)
• Dental insurance
• Green car scheme
• Season ticket loan
• Cycle to work scheme
• Subsidized office canteen
• Free breakfast
• Free on-site parking at Stockley Park office
• Eye Care
• Endeavor Wellness - lunch and learn events
• EAP (Employee Assistant Programme) - range of practical and emotional support services
• Dependent care - 5 days subsidized emergency child, pet, elder care
• Critical Illness cover
• Financial Wellbeing
• Health Cash Plan
• Subsidized gym membership / Class-pass
• Health Screening
• Will Writing
• Dynamic office environment with great people!
• Regular team and company networking events/celebrations
• Access to free tickets to sporting and entertainment events

The Process:

We appreciate the time take to apply for the role and your recent interest in IMG. We will review all applications within five working days and will be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search.
• Tele/Virtual Interview – up to 30 mins with member of talent acquisition team
• 1st stage interview - Virtual/in person – MCR & Live Operations Manager and Live Operations Supervisor
• 2nd stage interview – in person – if required

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-gxevyo-18-117-216-229-42 in your application.