Group Executive Director, Media Services
Hearst
New York, NY
Your Team
Hearst's Media Platforms division is
Hearst's internal product, technology and design group, which spans both CDS
Global and Hearst Magazines. CDS Global is a business process solutions
provider that uses its unique data and technology assets to support the entire
consumer lifecycle of major publishers.
As a Product Manager you will participate in the development and
product management of a digital and physical subscription management platform
for Hearst's Media Platforms division and their customers. This role you will
have the opportunity to play a critical part in the digital transformation of a
world-leading media company, by developing new subscription products within a
new platform designed to support Hearst's global media businesses.
What you'll do
• You
will get the opportunity to drive product execution on a team dedicated to
building products focused on a subscription management platform that will
be leveraged across both online and offline channels.
• You
will analyze, determine and prioritize target customer, end-user, and
internal stakeholder needs.
• You
will develop strategies and execute plans to drive usage and business
value.
• You
will get the opportunity to own overall metrics around product usage and
customer acquisition.
• You
will define and communicate a portion of the product roadmap aligned with
company objectives, and supported by business cases, market research,
customer data and competitive analysis.
• You
will collaborate with cross-functional stakeholders to build momentum and
alignment, and shepherd product concepts through execution, validation and
adoption.
• You
will ensure appropriate customer research, usability testing and rapid
iteration. Ensure a valuable and productive user experience.
• You
will document, validate and prioritize product specifications within an
Agile/SCRUM development environment.
• You
will be able lead build vs. buy evaluations for key integrations ensuring
we are investing prudently in core competencies and technologies and
partnering where more appropriate.
• You
will have the opportunity partner closely with marketing teams, focusing
on leveraging both existing and new technologies and products to support
audience creation and activation across channels.
• You
will manage requirements for multiple internal and external customer
databases, as well associated marketing automation tools and processes.
Who you are
• You
have 2-5+ years in Internet/Web/Mobile product management, with expertise
in managing and/or building consumer-facing subscription products.
• You
have experience with subscription management and product fulfillment
platforms
• You
are familiarity with at least one or more enterprise-class Subscription
Management and billing platform such as Zuora, Aria, Billing Platform,
GoTransverse or equivalent internal technology
• You
are familiarity with digitally focused subscription management and payment
platforms such as Piano, Stripe, Recurly or others
• You
have proven track record of full responsibility through the product life
cycle in a fast-paced, Agile environment. Has shipped highly successful
products.
• You
have ability to multi-task and handle multiple deliverables and projects
at once, sticking to deadlines.
• You
are customer focused. Deeply understands the market and unmet needs. Loves
to create and deliver outstanding products that delight customers and is
passionate for constant innovation.
• You
are highly collaborative. Builds trust and strong relationships at all
levels, influences without formal authority, pushes back when appropriate,
earns respect, and respects the contributions of others.
• You
are an excellent communicator. Articulates the product strategy and
roadmap, structures the problem at hand, experienced and comfortable
gaining alignment and in presenting to senior executives.
• You
are a strategic thinker. Understands business objectives and converts them
into clear product plans, follows through with execution.
• You
are analytical and results orientated. Uses hard data to assess
opportunities, metrics driven, ruthless in prioritization, overcomes
obstacles to drive business outcomes.
• You
are driven and motivates others. Takes initiative, sets context, listens
and finds compromises, drives for clarity, relentless, hard-working,
self-accountable.
• You
understand technology and keep up with the latest trends. Works with
implementation teams to adapt to technical constraints without
compromising end-user solutions.
• You
are comfortable with ambiguity and challenge. Thrives in a fast-paced
environment, concurrently manages multiple initiatives, remains
optimistic.
• You
have a bachelor's degree or equivalent is required. An MBA or advanced
degree is a plus.
Jobcode: Reference SBJ-rz6w3g-3-141-199-243-42 in your application.
Hearst Magazines isone of the largest publishers in the world, with more than25 brands, including Cosmopolitan, ELLE, Esquire, Good Housekeeping, Harper's BAZAAR, Popular Mechanics, and O the Oprah Magazine. We reach more than 150 million people every month in the United States alone.