Live Ops Specialist

Job Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
WE MAKE FUN...FUNNER.
We are Full Circle, and we're all about having fun and making great games that people want to play with their friends. As the developers of Skate™, we are set to deliver an experience that embraces and builds upon everything our community found special about the previous games. We believe in creating an inclusive world inside and outside of our games for our players and our team. As a geo-diverse studio, our team members around the globe can either work from home, in the office or a hybrid of both.
Location: Hybrid three days a week in Vancouver
Duration: 12 months
We are looking for a Live Operations Specialist to join the Skate team. You will report to the Live Operations Producer. In this role you will...

Responsibilities:
• Collaborate with Design to create requirements for dynamic and scalable monetization and engagement features.
• Translate design concepts and specifications into new or improved tool requirements using live serviceable pipelines.
• Manage data across multiple Pre-Production server environments to support scheduled releases and live game updates.
• Work with designers on database versioning and implementing final content and conditioning for live feature and content updates.
• Promote the improvement of tools, and request new tools for the benefit of Live Operations efficiency by working with Online Engineers and Live Service partners.
• Stay up to date with live ops best practices and promote them throughout the team.
Qualifications:
• You have 2+ years on a live service game in a Live Operations or equivalent role.
• You have experience implementing engaging live events or live content.
• You can demonstrate an understanding of quantitative and qualitative player feedback, and how it can inform data-driven decision-making.
• You can collaborate with multiple people and game areas, from marketing artists to engineers.
• You have experience managing more complex databases, spreadsheets, and version control systems.
COMPENSATION AND BENEFITS
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES
* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$91,100 - $126,900 CAD
In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Jobcode: Reference SBJ-eoo732-216-73-216-145-42 in your application.