Mobile Capture Technician

Job Description

VIDEO PRODUCTION

What We Do

We create high-quality, best-in-class video content at Epic Games for our portfolio of products. From working with teams on creative kickoffs to putting the finishing touches on final exports, we're all about collaborating with teams to inspire and deliver videos of Epic quality.

What You'll Do

Epic Games is searching for someone who loves video games, has mobile device experience (Android/iOS), and a strong troubleshooting background. You'll work with multiple teams to support mobile and console video capture efforts across our entire Fortnite ecosystem! Your efforts will allow us to deliver best-in-class marketing videos at the highest quality possible to the masses. A strong understanding of mobile troubleshooting, including the knowledge of sideloading applications, is important as well as working with multiple people across multiple productions to ship amazing video content.

In this role, you will
• Be required to support epic video productions across consoles and mobile devices which requires you to manage multiple mobile devices and manage console development kits
• Troubleshoot issues with devices and builds while using a mix of manual and technical testing
• Show project management skills, proficiency in time management, and flexibility to work on multiple projects at once
• Support smoke testing sessions to find critical path bugs/blockers to defend against project delivery risk; responsible for prioritizing and creating JIRA tickets
• Maintain and update Gameplay Capture Team technical documentation
• Work with multiple teams across multiple time zones

What we're looking for
• Proficient in technical operations with mobile devices, spanning from Android and iOS to Nintendo Switch platforms
• Experience with filing tickets using platforms like JIRA or similar ticketing systems
• Proficiency in documenting processes and solutions in databases such as Confluence, Wiki, or Knowledge Base systems
• Highly organized and receptive to learning new skills and technologies
• Possesses gameplay experience, with a focus on mobile gaming
• Having experience in Unreal Engine is a plus
• Collaborative team player with a proactive, self-starting approach to tasks and projects

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.

Jobcode: Reference SBJ-rb0ybx-3-14-132-214-42 in your application.