Senior Manager, Post Production Technical Services

Job Description

Major Duties and Responsibilities:
• Provide proactive support, maintenance, installation/deployment and inventory for post production computers, servers and users.
• Architect, document. test and socialize uniform file structures and workflows for all current and future projects.
• First line of support for Editors, Assistant Editors, Showrunners, Story Teams, Media Managers, Vault etc, who require onboarding and troubleshooting.
• Liaise with Post Vendors for high level technical support and rental requirements.
• Analyze business requirements to develop technical solutions for current and future framework.
• Work with the team to plan upgrades for all Post Production systems, advising on systems enhancements and workflow development as required.
• Perform troubleshooting to isolate and diagnose infrastructure issues.
• Collaborate with IT to ensure desktop and post production infrastructure work seamlessly together.
• Stay abreast of new technology, workflows.
• Awareness of industry security standards, MPAA compliance, distribution and network delivery methods.
• Undertake preventative maintenance to ensure maximum system availability while managing and documenting the maintenance cycle.
• Lead initiatives and present to large groups and stakeholders.
• Communicate and disseminate information to teams and executive management.
• Define & own services, projects, support, and operations.
• Lead initiatives towards automation trends and media distribution.
• Create and oversight of content security guidelines and protocols.

Education and Work Experience:
• 8+ years supporting relevant software or infrastructure engineering experience in Post Production.
• Experience supporting 100+ users and multi-location workflows.
• Preferred Education - Bachelor of Science in Engineering or Computer Science preferred.

Core Competencies:
• Remote desktop workflows including Teradici
• Avid and Nexis
• Adobe Premiere
• After Effects
• ProTools
• DaVinci
• Networking
• Mac/PC
• SDNA/LTO
• NAS/SAN
• Signiant/Aspera
• VPN
• Project Management
• 4K+ Cameras/Codecs/Workflows
• 4K+ Deliverables
• Framerates and Framerate conversions
• Mixers
• Peripherals
• Zero Clients
• FrameIO

Requirements:
• Available to work outside of normal office hours, weekends and holidays when necessary.
• Ability to travel
• Must be willing to submit a background check
• Able to lift 30lbs

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.

Jobcode: Reference SBJ-gq6p49-3-14-6-194-42 in your application.