Manager, Human Resources

Job Description

Who We Are:
On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You'll Do:

The HR Manager will act as a trusted partner to business leaders on key aspects of the Human Resources function including employee relations, performance management, organizational development, employee engagement and the implementation of HR programs & initiatives.
• Partner and develop relationships with assigned BU Managers and Leaders to deliver an HR agenda which supports the business strategy.
• Supporting the VP, Human Resources to ensure consistent and effective delivery of all HR activities for the Olympic and Paralympic business unit.
• Work closely with the HR Operations team to ensure that all administrative processes and protocols are adhered to.
• Deliver the onboarding process for new joiners.
• Carry out exit interviews, identifying any trends and provide feedback.
• Partner with the HR functional areas to deliver HR initiatives which add value to the business:
• Contribute to Diversity and Inclusion initiatives to embed a culture of inclusion and equity.
• Working in partnership with the Recruitment team to ensure roles are prioritized and filled to support business needs.
• In conjunction with the Compensation and Benefits team, work on the reward strategy and ensure consistency across the wider company and industry by regularly benchmarking and assessing existing and future roles.
• Partnering with the Learning and Development team to implement L&D initiatives which embed a mindset of continuous improvement, allowing the opportunity for employees at all levels to develop their skills.
• Alignment with the Employment Legal team to address complex Employee Relation issues.
• Contribute to and assist with implementing all other HR programs as needed.
• Manage employee relations casework including dispute resolutions, disciplinaries, grievances.
• Apply HR and business knowledge to support stakeholders, sharing best practice advice in line with Italian employment law.
• Provide solutions and suggestions to improve HR workflows across the business unit.
• You may also be required to carry out any other duties which are within the scope and purpose of the job.

You Have These
• Experience as an established HR Generalist at a Manager level or above.
• Experience of managing a varied HR case workload -– including analytics, talent management, and employee relations.
• Sound and up to date knowledge of key Italian employment legislation.
• Well versed in D&I language and best practice.
• Must be comfortable working with a wide variety of stakeholders at a senior level.
• Ability to remain calm in emotionally charged situations.
• Able to manage a varied workload with conflicting priorities.
• Ability to see the bigger picture and implement a cohesive approach across all HR activities.
• Able to exercise sound judgement, suggest logical solutions to problems and make decisions.
• Should be able to respond and adapt to change. Client focused, consultative, and flexible in their approach.
• Motivated, with an enthusiasm for and interest in how HR must support and contribute to the business.
• Able to accept delegated responsibility and exercise initiative and judgement.
• HR qualification e.g CIPD level, or equivalent.
• A solid understanding of MS office (Outlook, Word & Excel)

We'd Love If You Also Have These:
• Experience of working in hospitality, events, or entertainment company.
• Strong communication and cooperation with the wider HR team to ensure consistent policy, function, and practice.
• Comprehensive & cohesive approach to all HR activities
• Improved culture with a focus on inclusivity and continuous improvement
• Streamlined & inclusive recruitment & onboarding process.

Working Conditions:
• Fixed Term Position till April 2026 – Milan

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-r7y2b9-18-191-239-123-42 in your application.