Coordinator, Business Services - Athletic & Campus Travel

Job Description

Who We Are:
On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to the world's most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation, sports operations & advisory, event & experiences management, media production & distribution, experiential marketing and brand licensing.

The Role and What You'll Do:

The Business Services Coordinator will process travel data while working primarily in Sabre and Trams. The person in this role will also work across the business to ensure accurate travel data through collaboration and process improvement. Additionally, this person will aid in credit card reconciliations and ad-hoc report requests.

The individual in this role would ideally have experience as a travel agent with a desire to work in a back- office setting. He or she must be able to understand travel process and the underlying data elements to help develop and implement internal process efficiencies. Critical skills for this role include the ability to collaborate effectively with others, communicate clearly, and attention to detail.
• Interface data between Sabre and Trams
• Assist with daily ARC reports
• Work with agents and account managers across the business to ensure that processes are followed, and data is accurate
• Assist with airline ticket refunds
• Read, understand, and effectively communicate airline policy changes to agents and account managers

You Have These
• Global Distribution knowledge, specifically Sabre, is required
• Ability to develop relationships with people of different experiences and skillsets
• Knowledge of ARC submission process and requirements preferred
• Knowledge of Trams/Tres is preferred
• Knowledge of Concur and other travel related technologies is a plus
• Excellent communication and interpersonal skills
• Bookkeeping background helpful
• Microsoft Office Suite experience

Travel: Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. This position may require up to 5% travel.

How we work:

Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week/in a remote capacity. We see immeasurable value internally and throughout the core of the businesses we support.

Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Jobcode: Reference SBJ-gkyk70-18-191-150-214-42 in your application.