Athlete Services Coordinator - UFC

Job Description

Position Summary:

The Athlete Services Coordinator is the first employee to interact with guests, either in-person or on the phone, at the UFC Performance Institute. This position assists in scheduling arriving guests, welcomes them to the facility, checks them in, lets the appropriate Performance Institute personnel know that they have arrived, and ensures the guests' comfort while they wait. The Athlete Services Assistant also provides exemplary customer service to callers over the phone.

Responsibilities:
• Welcomes guests to the UFC Performance Institute by greeting them and assisting them with their needs.
• Checks guests in and prepares visitor badges.
• Informs appropriate UFC Performance Institute staff of the arrival of guests and makes the guests feel welcome while they wait.
• Cordially and professionally answers multiple phone lines, directing phone calls to appropriate Zuffa employees or answering inquiries in accordance with company standards.
• Receives and sorts incoming mail and packages.
• Coordinates delivery of express mail (FedEx, UPS, etc.)
• Assists with ordering, receiving, stocking and distributing office supplies.
• Maintains security by following procedures, monitoring log book, issuing visitor badges, etc.
• Maintains the appearance of the UFC Performance Institute reception area. Ensures that it is clean and safe.
• Other duties and tasks as assigned.

Skills & Experience:
• Local candidates preferred.
• 2 or more years of previous reception experience.
• Polished and professional demeanor.
• Positive, service-oriented personality.
• Excellent interpersonal skills, superb listening and follow up abilities.
• Ability to work independently.
• Ability to multi-task and handle the needs of guests and callers simultaneously in a calm, professional manner.
• Excellent attention to detail.
• Ability to maintain discretion and confidential information.
• Excellent proofreading and grammatical skills.
• Working knowledge of Microsoft Excel, Word and Outlook.

Zuffa, LLC conducts pre-employment background and drug screenings.
Zuffa, LLCis an equal opportunity employer committed to a diverse and inclusive work environment.

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.

Jobcode: Reference SBJ-d80v6q-216-73-216-105-42 in your application.