Software Quality Assurance Sme

Job Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
This role requires you to work onsite from Bogotá, Colombia (Salitre area).
Maxis, home to tinkerers, crafts people, & storytellers. Our goal is to inspire everyone to make a better world through creative play. The Sims family creates games and experiences for millions of people around the world. We put creativity and inclusivity at the core of our work and don't settle for seeing the world only as it is but strive to build a world as it could be. We're excited you're interested to learn more about how you can join our team and dream big.
We are looking for a Software Quality Assurance SME to focus on leading testing execution and support the automation strategy implementation based on our priorities. You will work with your QV team and other areas to create evolving solutions to spread throughout our product. You will also promote software & game quality within a team distributed across multiple locations. Sharing your experience within our Quality Assurance community, you will have influence and learning opportunities. Together, we will manage a series of software testing processes to achieve the highest levels of quality on the product. You will report to the Development Director. You will work onsite from the Bogota office.

Responsibilities
• Lead and execute advanced testing and automation strategies aligned with company priorities.
• Partner with quality engineering team to apply automation and tools to improve the QA processes and testing value.
• Develop and implement robust quality standards across projects.
• Conduct investigations and robust RCA (Root Cause Analysis) to support decision-making in quality improvements.
• Translate product vision into actionable tests during planning sessions.
• Optimize testing efficiency and effectiveness using strategies and tools.
• Contribute, innovate and refine workflows, quality requirements, and procedures to advance excellence.
• Collaborate with cross-functional teams to address product and business challenges.
• Align key quality metrics, ensuring KPIs.
• Facilitate strategic communication and quality initiatives across the product ecosystem.
• Report on quality progress, initiatives, and challenges directly to the Development Director.
• Drive team growth by leading quality assurance community objectives, mentoring and innovation initiatives.
Qualifications
• 8+ years of overall experience in quality assurance.
• Confidence to speak directly to others at different levels and provide direction in area of expertise
• Experience working within a collaborative team environment across many locations and time zones.
• Experience mentoring others to grow.
• Experience in leadership roles, including coordinating teams.
• Experience with process improvement methodologies and the ability to drive innovation to enhance efficiency and effectiveness.
EA Bogota Benefits
• Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
• Financial Benefits - Competitive salaries and employee stock purchase plan
• Professional Development - Training and development programs, opportunities for career advancement and tuition reimbursement
• Work-Life Balance - 15 vacation days, paid holiday closure and paid sick leave
• Meaningful Work - Opportunity to directly contribute to the development of EA titles
• Additional Perks - Meal card ($400,000 COP per month), game credits and console reimbursement program
• Work Environment - New office space in the heart of Salitre, inclusive work culture and supportive team environment …and more!
About Electronic Arts
We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Jobcode: Reference SBJ-6kq1w9-18-97-14-90-42 in your application.